Can Yardstick Competition Reduce Waiting Times?

Nicos Savva
Corresponding Author
Nicos Savva
http://orcid.org/0000-0001-8807-5952
London Business School, London NW1 4SA, United Kingdom;
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,
Tolga Tezcan
Corresponding Author
Tolga Tezcan
http://orcid.org/0000-0002-2897-9287
London Business School, London NW1 4SA, United Kingdom;
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,
Özlem Yıldız
Özlem Yıldız
http://orcid.org/0000-0002-7812-4789
Darden School of Business, University of Virginia, Charlottesville, Virginia 22903
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Nicos Savva

Corresponding Author

Nicos Savva

http://orcid.org/0000-0001-8807-5952

London Business School, London NW1 4SA, United Kingdom;

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Tolga Tezcan

Corresponding Author

Tolga Tezcan

http://orcid.org/0000-0002-2897-9287

London Business School, London NW1 4SA, United Kingdom;

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Özlem Yıldız

http://orcid.org/0000-0002-7812-4789

Darden School of Business, University of Virginia, Charlottesville, Virginia 22903

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Published Online:31 Jan 2019https://doi.org/10.1287/mnsc.2018.3089

Supplemental Material

mnsc.2018.3089.sm1.pdf

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Volume 65, Issue 7

July 2019

Pages 2947-3448

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Received:December 15, 2016
Accepted:March 12, 2018
Published Online:January 31, 2019

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Nicos Savva, Tolga Tezcan, Özlem Yıldız (2019) Can Yardstick Competition Reduce Waiting Times?. Management Science 65(7):3196-3215.

https://doi.org/10.1287/mnsc.2018.3089

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Can Yardstick Competition Reduce Waiting Times?

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