Erlang-S: A Data-Based Model of Servers in Queueing Networks
Published Online:18 Jul 2019https://doi.org/10.1287/mnsc.2018.3166
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Volume 65, Issue 10
October 2019
Pages 4451-4949
Article Information
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- Received:June 11, 2014
- Accepted:June 13, 2018
- Published Online:July 18, 2019
Copyright © 2019, INFORMS
Cite as
David Azriel, Paul D. Feigin, Avishai Mandelbaum (2019) Erlang-S: A Data-Based Model of Servers in Queueing Networks. Management Science 65(10):4607-4635.
https://doi.org/10.1287/mnsc.2018.3166
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