How Scheduling Can Bias Quality Assessment: Evidence from Food-Safety Inspections
Published Online:8 Jul 2019https://doi.org/10.1287/mnsc.2019.3318
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April 10, 2013 - May 8, 2026
Maria R. Ibanez
http://orcid.org/0000-0002-0261-5397
Kellogg School of Management at Northwestern University, Evanston, Illinois 60208;
Corresponding Author
Michael W. Toffel
http://orcid.org/0000-0002-1224-9159
Harvard Business School, Boston, Massachusetts 02163
Maria R. Ibanez
http://orcid.org/0000-0002-0261-5397
Kellogg School of Management at Northwestern University, Evanston, Illinois 60208;
Corresponding Author
Michael W. Toffel
http://orcid.org/0000-0002-1224-9159
Harvard Business School, Boston, Massachusetts 02163

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