Consumer Return Policies in Omnichannel Operations
- Leela Nageswaran ,
Corresponding Author
Leela Nageswaran
[email protected]https://orcid.org/0000-0003-3649-1174
Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195;
- Soo-Haeng Cho ,
Soo-Haeng Cho
[email protected]https://orcid.org/0000-0001-5158-7591
Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213
- Alan Scheller-Wolf
Alan Scheller-Wolf
[email protected]https://orcid.org/0000-0001-6871-2360
Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213
Corresponding Author
Leela Nageswaran
[email protected]https://orcid.org/0000-0003-3649-1174
Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195;
Soo-Haeng Cho
[email protected]https://orcid.org/0000-0001-5158-7591
Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213
Alan Scheller-Wolf
[email protected]https://orcid.org/0000-0001-6871-2360
Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213
