Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department

• Michael Freeman

  Corresponding Author

  Michael Freeman

  [email protected]

  https://orcid.org/0000-0002-9350-7227

  INSEAD, Republic of Singapore 138676;

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  ,
• Susan Robinson

  Susan Robinson

  [email protected]

  https://orcid.org/0000-0002-1796-6739

  Cambridge University Hospitals NHS Foundation Trust, Cambridge CB2 0QQ, United Kingdom;

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  ,
• Stefan Scholtes

  Stefan Scholtes

  [email protected]

  https://orcid.org/0000-0002-1493-7908

  Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom

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