Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness
Published Online:29 Oct 2020https://doi.org/10.1287/mnsc.2020.3758
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Volume 67, Issue 7
July 2021
Pages 3985-4642, iii-iv
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- Received:February 06, 2017
- Accepted:June 16, 2020
- Published Online:October 29, 2020
Copyright © 2020, The Author(s)
Cite as
Hülya Karaman (2020) Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness. Management Science 67(7):4420-4445.
https://doi.org/10.1287/mnsc.2020.3758
Keywords
