How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets

• Niloofar Abolfathi

  Corresponding Author

  Niloofar Abolfathi

  [email protected]

  https://orcid.org/0000-0002-6849-8154

  Department of Strategy and Policy, NUS Business School, National University of Singapore, Singapore 119245;

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  ,
• Simone Santamaria

  Simone Santamaria

  [email protected]

  https://orcid.org/0000-0001-5632-7051

  Department of Strategy and Policy, NUS Business School, National University of Singapore, Singapore 119245;

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  ,
• Charles Williams

  Charles Williams

  [email protected]

  https://orcid.org/0000-0002-7900-4076

  Department of Management and Technology, Bocconi University, 20136 Milan, Italy

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