Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement
Published Online:21 Dec 2021https://doi.org/10.1287/mnsc.2021.3992
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The replication files for this article are available HERE.
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Volume 68, Issue 4
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Pages 2377-3174, iv-v
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- Received:March 15, 2020
- Accepted:September 05, 2020
- Published Online:December 21, 2021
Copyright © 2021, INFORMS
Cite as
Yue Hu, Carri W. Chan, Jing Dong (2021) Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement. Management Science 68(4):2533-2578.
https://doi.org/10.1287/mnsc.2021.3992
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