The Effects of Online Review Platforms on Restaurant Revenue, Consumer Learning, and Welfare
Published Online:1 Feb 2022https://doi.org/10.1287/mnsc.2021.4279
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Volume 68, Issue 11
November 2022
Pages 7793-8514, iii-iv
Article Information
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- Received:February 02, 2019
- Accepted:November 10, 2021
- Published Online:February 01, 2022
Copyright © 2022, INFORMS
Cite as
Limin Fang (2022) The Effects of Online Review Platforms on Restaurant Revenue, Consumer Learning, and Welfare. Management Science 68(11):8116-8143.
https://doi.org/10.1287/mnsc.2021.4279
Keywords
The author thanks Victor Aguirregabiria, Matthew Osborne, Andrew Ching, Nathan Yang, and Ron Borkovsky for great advice. The author is also grateful for helpful comments from Paul Ellickson, Hiro Kasahara, Chunhua Wu, Guillermo Marshall, Keith Head, Ralph Winter, James Brander, Sanghoon Lee, Eduardo Souza-Rodrigues, Avi Goldfarb, Yao Luo, Matthew Mitchell, April Franco, Heski Bar-Isaac, Genet Zinabou, Scott Orr, Demetrios Vakratsas, Laura Lasio, and all participants at her seminars at various universities. All errors are the author’s own.
