Can Employees’ Past Helping Behavior Be Used to Improve Shift Scheduling? Evidence from ICU Nurses

• Zhaohui (Zoey) Jiang

  Zhaohui (Zoey) Jiang

  [email protected]

  https://orcid.org/0000-0003-3354-5851

  Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213

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• John Silberholz

  Corresponding Author

  John Silberholz

  [email protected]

  https://orcid.org/0009-0004-0530-2785

  Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742

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  ,
• Yixin (Iris) Wang

  Yixin (Iris) Wang

  [email protected]

  https://orcid.org/0000-0003-3152-4539

  Gies College of Business, University of Illinois Urbana-Champaign, Champaign, Illinois 61820

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  ,
• Deena Kelly Costa

  Deena Kelly Costa

  [email protected]

  https://orcid.org/0000-0002-7776-5349

  School of Nursing, Yale University, Orange, Connecticut 06477

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  ,
• Michael Sjoding

  Michael Sjoding

  [email protected]

  https://orcid.org/0000-0002-0535-9659

  Medical School, University of Michigan, Ann Arbor, Michigan 48109

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