The authors gratefully acknowledge Anna Lapré and Jessica Noble for research assistance during the data collection, cross-checking, and coding process. The authors thank department editor Charles Corbett, the associate editor, and three anonymous reviewers for the thoughtful and constructive feedback during the review process. The authors also thank Yasin Alan, Peter Haslag, Mümin Kurtuluş, Megan Lawrence, Tim Vogus, participants at the Carnegie School of Organizational Learning 2018 Conference, INFORMS 2018 Annual Meeting, POMS 2018 and 2021 Annual Conferences, as well as seminar participants at Georgetown University and Vanderbilt University for helpful comments.
