The Operational Data Analytics (ODA) for Service Speed Design
- Qi Feng ,
Qi Feng
[email protected]https://orcid.org/0000-0001-6176-044X
Mitchell E. Daniels, Jr. School of Business, Purdue University, West Lafayette, Indiana 47907
- Zhibin Jiang ,
Zhibin Jiang
[email protected]https://orcid.org/0000-0002-9241-0212
Antai School of Economics and Management, Shanghai Jiao Tong University, Shanghai 200030, China
- Jue Liu ,
Jue Liu
[email protected]https://orcid.org/0009-0003-2786-2583
Nanjing University, Jiangsu 210093, China
- J. George Shanthikumar ,
J. George Shanthikumar
[email protected]https://orcid.org/0000-0002-7345-4674
Mitchell E. Daniels, Jr. School of Business, Purdue University, West Lafayette, Indiana 47907
- Yang Yang
Corresponding Author
Yang Yang
[email protected]https://orcid.org/0000-0001-8336-9003
Antai School of Economics and Management, Shanghai Jiao Tong University, Shanghai 200030, China
Qi Feng
[email protected]https://orcid.org/0000-0001-6176-044X
Mitchell E. Daniels, Jr. School of Business, Purdue University, West Lafayette, Indiana 47907
Zhibin Jiang
[email protected]https://orcid.org/0000-0002-9241-0212
Antai School of Economics and Management, Shanghai Jiao Tong University, Shanghai 200030, China
Jue Liu
[email protected]https://orcid.org/0009-0003-2786-2583
Nanjing University, Jiangsu 210093, China
J. George Shanthikumar
[email protected]https://orcid.org/0000-0002-7345-4674
Mitchell E. Daniels, Jr. School of Business, Purdue University, West Lafayette, Indiana 47907
Corresponding Author
Yang Yang
[email protected]https://orcid.org/0000-0001-8336-9003
Antai School of Economics and Management, Shanghai Jiao Tong University, Shanghai 200030, China

