Algorithm Reliance: Fast and Slow
Published Online:6 May 2025https://doi.org/10.1287/mnsc.2023.01989
Supplemental Material
The replication files for this article are available HERE.
- Cited by
- 5 June 2026 | Decision Sciences, Vol. 38
- 5 May 2026 | Manufacturing & Service Operations Management, Vol. 0, No. 0
- 2 July 2025 | Management Science, Vol. 72, No. 1
- 16 September 2025 | Manufacturing & Service Operations Management, Vol. 27, No. 6
- SSRN Electronic Journal, Vol. 25
Volume 72, Issue 1
January 2026
Pages 1-782, iv-vi
Article Information
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- Received:June 28, 2023
- Accepted:August 02, 2024
- Published Online:May 06, 2025
Copyright © 2025, INFORMS
Cite as
Clare Snyder, Samantha Keppler, Stephen Leider (2025) Algorithm Reliance: Fast and Slow. Management Science 72(1):368-385.
https://doi.org/10.1287/mnsc.2023.01989
Keywords
The authors thank Elena Katok (department editor), the associate editor, and reviewers for thoughtful comments and feedback; ReUp Education, especially Katy VanVliet and Zack Avshalomov, for insights into algorithm-augmented services; Ryan Buell, Jordan Tong, and participants of the 2023 Behavioral Operations Management Summer Institute for support and discussion; and Nigel Melville, Tinglong Dai, Christopher Thomas Ryan, and reviewers and attendees of the 2023 MSOM Service SIG Day for helpful suggestions. All errors are our own.
