The Value of Last-Mile Delivery in Online Retail
Published Online:8 Jun 2026https://doi.org/10.1287/mnsc.2023.03991
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- Received:December 06, 2023
- Accepted:November 01, 2025
- Published Online:June 08, 2026
Copyright © 2026, INFORMS
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Zhikun Lu, Ruomeng Cui, Tianshu Sun, Lixia Wu (2026) The Value of Last-Mile Delivery in Online Retail. Management Science 0(0).
https://doi.org/10.1287/mnsc.2023.03991
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The authors thank the department editor, the associate editor, and three anonymous reviewers for constructive feedback. The authors acknowledge the financial support provided by a research grant from Goizueta Business School of Emory University. Sun acknowledges research support from CKGSB Research Institute, Center for Digital Transformation and ABRI Grant.
