The authors are grateful to the nurses and physicians at our partner hospital who were available for discussions and allowed us to observe them in their work setting. To Linda, for providing us with the data set used for our study. The authors are also grateful to Pengyi Shi, David Dobrzykowski, Hessam Bavafa, Erol Pekoz, Stefan Scholtes, the deparment editor, associate editor and reviewers for their insightful feedback.
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