The authors thank the department editor, associate editor, and anonymous reviewers for their constructive and valuable feedback throughout the review process. This research has improved immensely as a result of their guidance. The authors also thank seminar attendees at Bilkent University, Center of Operational Excellence in Retailing, and INSEAD for many helpful comments and suggestions. Special thanks to Anant Mishra, León Valdés, Mehmet Gümüş, and Vishal Agrawal for sharing useful insights that improved specific aspects of the research.