Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706;School of Medicine and Public Health, University of Wisconsin–Madison, Madison, Wisconsin 53726;
Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706;School of Medicine and Public Health, University of Wisconsin–Madison, Madison, Wisconsin 53726;
The authors thank the London Ambulance Service for providing data, information about the study setting, and multiple opportunities to observe ambulance crews, dispatchers, and hospital staff in action. In particular, the authors thank Leanne Smith, Michael Damiani, and Patrick Brooks.
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