Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations

Nan Liu
Nan Liu
[email protected]
Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599
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,
Serhan Ziya
Serhan Ziya
[email protected]
Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599
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,
Vidyadhar G. Kulkarni
Vidyadhar G. Kulkarni
[email protected]
Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599
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Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599

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Serhan Ziya

[email protected]

Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599

Search for more papers by this author

Vidyadhar G. Kulkarni

[email protected]

Department of Statistics and Operations Research, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599

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Published Online:2 Oct 2009https://doi.org/10.1287/msom.1090.0272

Supplemental Material

msom.1090.0272-sm-dynamic_scheduling.pdf (110 KB)

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cover image Manufacturing & Service Operations Management

Volume 12, Issue 2

Spring 2010

Pages 189-370

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Received:September 29, 2008
Accepted:June 10, 2009
Published Online:October 02, 2009

Cite as

Nan Liu, Serhan Ziya, Vidyadhar G. Kulkarni, (2009) Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations. Manufacturing & Service Operations Management 12(2):347-364.

https://doi.org/10.1287/msom.1090.0272

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Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations

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Volume 12, Issue 2

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