Bounded Rationality in Service Systems

Tingliang Huang
Tingliang Huang
[email protected]
Department of Management Science and Innovation, University College London, London WC1E 6BT, United Kingdom
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,
Gad Allon
Gad Allon
[email protected]
Kellogg School of Management, Northwestern University, Evanston, Illinois 60208
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,
Achal Bassamboo
Achal Bassamboo
[email protected]
Kellogg School of Management, Northwestern University, Evanston, Illinois 60208
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Tingliang Huang

[email protected]

Department of Management Science and Innovation, University College London, London WC1E 6BT, United Kingdom

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Gad Allon

[email protected]

Kellogg School of Management, Northwestern University, Evanston, Illinois 60208

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Achal Bassamboo

[email protected]

Kellogg School of Management, Northwestern University, Evanston, Illinois 60208

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Published Online:1 Mar 2013https://doi.org/10.1287/msom.1120.0417

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msom.1120.0417-sm-ec.pdf (176 KB)

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cover image Manufacturing & Service Operations Management

Volume 15, Issue 2

Spring 2013

Pages 165-341

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Received:June 21, 2011
Accepted:September 01, 2012
Published Online:March 01, 2013

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Tingliang Huang, Gad Allon, Achal Bassamboo, (2013) Bounded Rationality in Service Systems. Manufacturing & Service Operations Management 15(2):263-279.

https://doi.org/10.1287/msom.1120.0417

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