Complexity-Augmented Triage: A Tool for Improving Patient Safety and Operational Efficiency

Soroush Saghafian
Soroush Saghafian
[email protected]
Industrial Engineering, School of Computing, Informatics and Decision Systems Engineering, Arizona State University, Tempe, Arizona 85281
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,
Wallace J. Hopp
Wallace J. Hopp
[email protected]
Ross School of Business, University of Michigan, Ann Arbor, Michigan 48109
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,
Mark P. Van Oyen
Mark P. Van Oyen
[email protected]
Department of Industrial and Operations Engineering, University of Michigan, Ann Arbor, Michigan 48109
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,
Jeffrey S. Desmond
Jeffrey S. Desmond
[email protected]
Department of Emergency Medicine, University of Michigan Health System, Ann Arbor, Michigan 48109
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,
Steven L. Kronick
Steven L. Kronick
[email protected]
Department of Emergency Medicine, University of Michigan Health System, Ann Arbor, Michigan 48109
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Industrial Engineering, School of Computing, Informatics and Decision Systems Engineering, Arizona State University, Tempe, Arizona 85281

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Wallace J. Hopp

[email protected]

Ross School of Business, University of Michigan, Ann Arbor, Michigan 48109

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Mark P. Van Oyen

[email protected]

Department of Industrial and Operations Engineering, University of Michigan, Ann Arbor, Michigan 48109

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Jeffrey S. Desmond

[email protected]

Department of Emergency Medicine, University of Michigan Health System, Ann Arbor, Michigan 48109

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Steven L. Kronick

[email protected]

Department of Emergency Medicine, University of Michigan Health System, Ann Arbor, Michigan 48109

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Published Online:9 May 2014https://doi.org/10.1287/msom.2014.0487

Supplemental Material

msom.2014.0487-sm.pdf (558 KB)

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cover image Manufacturing & Service Operations Management

Volume 16, Issue 3

Summer 2014

Pages 329-480

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Received:October 30, 2012
Accepted:January 30, 2014
Published Online:May 09, 2014

Cite as

Soroush Saghafian, Wallace J. Hopp, Mark P. Van Oyen, Jeffrey S. Desmond, Steven L. Kronick (2014) Complexity-Augmented Triage: A Tool for Improving Patient Safety and Operational Efficiency. Manufacturing & Service Operations Management 16(3):329-345.

https://doi.org/10.1287/msom.2014.0487

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Complexity-Augmented Triage: A Tool for Improving Patient Safety and Operational Efficiency

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