No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior
Published Online:3 Nov 2014https://doi.org/10.1287/msom.2014.0501
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Volume 17, Issue 1
Winter 2015
Pages 1-134
Article Information
Supplemental Material
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- Received:November 16, 2010
- Accepted:August 10, 2014
- Published Online:November 03, 2014
Copyright © 2015, INFORMS
Cite as
Guillermo Gallego, Ruxian Wang, Ming Hu, Julie Ward, Jose Luis Beltran (2014) No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior. Manufacturing & Service Operations Management 17(1):87-100.
https://doi.org/10.1287/msom.2014.0501
Keywords
