The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity

Gérard P. Cachon
Gérard P. Cachon
[email protected]
The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104
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,
Kaitlin M. Daniels
Corresponding Author
Kaitlin M. Daniels
[email protected]
Washington University in St. Louis, St. Louis, Missouri 63130
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,
Ruben Lobel
Ruben Lobel
[email protected]
AirBnB, San Francisco, California 94107
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Gérard P. Cachon

Gérard P. Cachon

[email protected]

The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

,

Kaitlin M. Daniels

Corresponding Author

Kaitlin M. Daniels

[email protected]

Washington University in St. Louis, St. Louis, Missouri 63130

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,

Ruben Lobel

[email protected]

AirBnB, San Francisco, California 94107

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Published Online:1 Jun 2017https://doi.org/10.1287/msom.2017.0618

Supplemental Material

msom.2017.0618-sm.pdf (199 KB)

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- Surge Pricing and Two-Sided Temporal Responses in Ride Hailing
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  3 February 2021 | Manufacturing & Service Operations Management, Vol. 24, No. 1
- Labor Welfare in On-Demand Service Platforms
  Saif Benjaafar,
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  Guangwen Kong,
  Terry Taylor
  6 April 2021 | Manufacturing & Service Operations Management, Vol. 24, No. 1
- Dynamic Pricing with Demand Learning: Emerging Topics and State of the Art
  12 April 2022
- Topics in Health Care Operations: Blood Banks, Hospitals and Patients, and Telemedicine
  6 June 2022
- Fair Food Delivery Trading System Based on Edge Computing and Stackelberg Game
  16 December 2022
- Quality Analysis of PATHAO Ride-Sharing Service in Bangladesh
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- On-demand ride-hailing platforms in competition with the taxi industry: Pricing strategies and government supervision
  International Journal of Production Economics, Vol. 243
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  International Journal of Production Economics, Vol. 243
- The relationship between shared mobility and regulation in South Korea: A system dynamics approach from the socio-technical transitions perspective
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  Transportation Research Part A: Policy and Practice, Vol. 155
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  IEEE Access, Vol. 10
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  1 January 2022 | Production and Operations Management, Vol. 31, No. 1
- Inventory Sharing Under Service Quality Competition
  SSRN Electronic Journal, Vol. 58
- Business Model Innovation for Ambulance Systems in Developing Countries: "Coordination and Competition"
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- Two-Sided Deep Reinforcement Learning for Dynamic Mobility-on-Demand Management with Mixed-Autonomy
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- Implications of Worker Classification in On-Demand Economy
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- When Should Restaurants Subsidize Online Platforms? The Impact of Delivery Agents
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- Service Provision on an Aggregator Platform with Time-Sensitive Customers: Pricing Strategies and Coordination
  SSRN Electronic Journal, Vol. 97
- Supply Prioritization in Hybrid Marketplaces
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- Are Buyers Strategic in Online B2B Reviews?
  SSRN Electronic Journal, Vol. 122
- List Now or Later? An Equilibrium Analysis of Advance-Booking Platforms
  SSRN Electronic Journal, Vol. 62
- On the Supply of Autonomous Technologies in Open Platforms
  SSRN Electronic Journal, Vol. 56
- Farm Equipment Sharing in Emerging Economies
  SSRN Electronic Journal, Vol. 24
- Can Two Competing On-Demand Service Platforms Be Profitable?
  SSRN Electronic Journal, Vol. 99
- Effective Wages under Workforce Scheduling with Heterogeneous Time Preferences
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- Optimal Pricing and Service Investment of Home-Sharing Platforms in a Duopoly Market
  Mathematical Problems in Engineering, Vol. 2021
- The Complex Dynamics of Sharing Platform Competition Game
  Discrete Dynamics in Nature and Society, Vol. 2021
- Business Models in the Sharing Economy: Manufacturing Durable Goods in the Presence of Peer-to-Peer Rental Markets
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  Jose A. Guajardo,
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  5 October 2021 | Information Systems Research, Vol. 32, No. 4
- Improve it or reveal it? Product innovation and demonstration decisions under different supply chain contract modes
  Computers & Industrial Engineering, Vol. 162
- Sales price and service level on a dedicated online service platform: The dynamics under competing reference quality
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- Optimizing large on-demand transportation systems through stochastic conic programming
  European Journal of Operational Research, Vol. 295, No. 2
- Ride solo or pool: Designing price-service menus for a ride-sharing platform
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- Rebalancing Self-Interested Drivers in Ride-Sharing Networks to Improve Customer Wait-Time
  IEEE Transactions on Control of Network Systems, Vol. 8, No. 4
- Optimal Growth in Two-Sided Markets
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  Garrett van Ryzin
  26 February 2021 | Management Science, Vol. 67, No. 11
- Experimenting in Equilibrium
  Stefan Wager,
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- Pareto-efficient solutions and regulations of congested ride-sourcing markets with heterogeneous demand and supply
  Transportation Research Part E: Logistics and Transportation Review, Vol. 154
- Agents’ Self‐Routing for Blended Operations to Balance Inbound and Outbound Services
  1 October 2021 | Production and Operations Management, Vol. 30, No. 10
- Overage Disutility, User Trading, and Tariff Design
  1 October 2021 | Production and Operations Management, Vol. 30, No. 10
- Price and capacity decisions in a telemedicine service system under government subsidy policy
  1 June 2020 | International Journal of Production Research, Vol. 59, No. 17
- Driver Positioning and Incentive Budgeting with an Escrow Mechanism for Ride-Sharing Platforms
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  24 September 2021 | INFORMS Journal on Applied Analytics, Vol. 51, No. 5
- Revenue Management and the Rise of the Algorithmic Economy
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  14 September 2020 | Management Science, Vol. 67, No. 9
- Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects
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  1 October 2020 | Manufacturing & Service Operations Management, Vol. 23, No. 5
- We Are on the Way: Analysis of On-Demand Ride-Hailing Systems
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  3 June 2020 | Manufacturing & Service Operations Management, Vol. 23, No. 5
- Online selling through O2O platform or on your own? Strategic implications for local Brick-and-Mortar stores
  Omega, Vol. 103
- To pool or not to pool: Equilibrium, pricing and regulation
  Transportation Research Part B: Methodological, Vol. 151
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  Transportation Research Part C: Emerging Technologies, Vol. 130
- A Systematic Literature Review on Pricing Strategies in the Sharing Economy
  31 August 2021 | Sustainability, Vol. 13, No. 17
- The Automation of the Taxi Industry – Taxi Drivers’ Expectations and Attitudes Towards the Future of their Work
  7 September 2021 | Computer Supported Cooperative Work (CSCW), Vol. 30, No. 4
- Impact of coronavirus pandemic on sharing mode of manufacturer
  Computers & Industrial Engineering, Vol. 158
- Plunge and rebound of a taxi market through COVID-19 lockdown: Lessons learned from Shenzhen, China
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- Robust matching-integrated vehicle rebalancing in ride-hailing system with uncertain demand
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- A mean-field Markov decision process model for spatial-temporal subsidies in ride-sourcing markets
  Transportation Research Part B: Methodological, Vol. 150
- Zonal-based flexible bus service under elastic stochastic demand
  Transportation Research Part E: Logistics and Transportation Review, Vol. 152
- Blending Capacity on a Rideshare Platform: Independent and Dedicated Drivers
  1 August 2021 | Production and Operations Management, Vol. 30, No. 8
- How Should E-Commerce Platforms Subsidize Retailers with Logistics Constraints during an Epidemic Scenario? Considering Power Structure and Altruistic Preference
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- La logistique, facteur clef de succès des plates-formes de l’économie collaborative ? Le cas Vestaire Collective
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- Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms
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- Welfare Implications in Intermediary Networks
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- Impact of congestion charge and minimum wage on TNCs: A case study for San Francisco
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- From the Classics to New Tunes: A Neoclassical View on Sharing Economy and Innovative Marketplaces
  1 June 2021 | Production and Operations Management, Vol. 30, No. 6
- Guest editorial
  27 May 2021 | International Journal of Physical Distribution & Logistics Management, Vol. 51, No. 5
- Information Sharing on Retail Platforms
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  7 October 2020 | Manufacturing & Service Operations Management, Vol. 23, No. 3
- Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms
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  Guangwen Kong,
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  6 November 2020 | Manufacturing & Service Operations Management, Vol. 23, No. 3
- Manufacturer’s Entry in the Product-Sharing Market
  Lin Tian,
  Baojun Jiang,
  Yifan Xu
  13 January 2021 | Manufacturing & Service Operations Management, Vol. 23, No. 3
- Introduction to the Special Issue on Sharing Economy and Innovative Marketplaces
  Saif Benjaafar,
  Ming Hu
  18 May 2021 | Manufacturing & Service Operations Management, Vol. 23, No. 3
- Capturing Value in Platform Business Models That Rely on User-Generated Content
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- Simultaneous Assignment and Pricing for Multi-Objective Online Ride-Hailing Problem Model
  20 July 2021
- Competition between manufacturers and sharing economy platforms: An owner base and sharing utility perspective
  International Journal of Production Economics, Vol. 234
- Reference-dependent preferences in the on-demand service newsvendor with self-scheduling capacity
  International Journal of Production Economics, Vol. 234
- Optimal contract design for ride-sourcing services under dual sourcing
  Transportation Research Part B: Methodological, Vol. 146
- Equilibrium analyses and operational designs of a coupled market with substitutive and complementary ride-sourcing services to public transits
  Transportation Research Part E: Logistics and Transportation Review, Vol. 148
- Urban Consolidation Center or Peer‐to‐Peer Platform? The Solution to Urban Last‐Mile Delivery
  1 April 2021 | Production and Operations Management, Vol. 30, No. 4
- On Factors that Moderate the Effect of Buyer‐Supplier Experience on E‐Procurement Platforms
  1 April 2021 | Production and Operations Management, Vol. 30, No. 4
- Modeling and Analysis of Optimal Strategies for Leveraging Ride-Sourcing Services in Hurricane Evacuation
  15 April 2021 | Sustainability, Vol. 13, No. 8
- Government investment strategy and platform pricing decisions with the cross-market network externality
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- Surge Pricing and Its Spatial Supply Response
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- Last-mile delivery concepts: a survey from an operational research perspective
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- Managing on-demand ridesharing operations: Optimal pricing decisions for a ridesharing platform
  International Journal of Production Economics, Vol. 232
- Time-based or fixed-fee? How to penalize cancellation of orders of car-hailing applications
  International Journal of Production Economics, Vol. 232
- Shared mobility oriented open vehicle routing with order radius decision
  Transportation Research Part A: Policy and Practice, Vol. 144
- Optimal pricing model of car-sharing: market pricing or platform pricing
  Industrial Management & Data Systems, Vol. 121, No. 3
- Optimal Staffing for Online-to-Offline On-Demand Delivery Systems: In-House or Crowd-Sourcing Drivers?
  13 October 2020 | Asia-Pacific Journal of Operational Research, Vol. 38, No. 01
- Integrating Empirical Analysis into Analytical Framework: An Integrated Model Structure for On-Demand Transportation
  12 November 2021
- smartTCS – Eine Plattform zur flexiblen Einbindung von Kunden in technische Dienstleistungen für den Maschinen- und Anlagenbau
  30 September 2021
- Platform entry and homing as competitive strategies under cross-sided network effects
  Decision Support Systems, Vol. 140
- Build or join a sharing platform? The choice of manufacturer's sharing mode
  International Journal of Production Economics, Vol. 231
- Crowdsourced delivery: A review of platforms and academic literature
  Omega, Vol. 98
- Integrating Passenger Incentives to Optimize Routing for Demand-Responsive Customized Bus Systems
  IEEE Access, Vol. 9
- Adoption of Electric Vehicles in Car Sharing Market
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- Dynamic Optimal Pricing of Ridesharing Platforms under Network Externalities with Stochastic Demand
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- Dynamic Relocations in Car-Sharing Networks
  SSRN Electronic Journal, Vol. 35
- Balancing Supply with Demand in Ride-hailing Platforms Using An Operational Approach
  1 January 2021 | SSRN Electronic Journal, Vol. 25
- Employees, Contractors, or Hybrid: An Operational Perspective
  SSRN Electronic Journal, Vol. 16
- Evolution of Ride Services: From Taxicabs to Ride Hailing and Self-Driving Cars
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- Price of competition and market fragmentation in ride-sourcing markets
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- Product Variety and Design in the Age of Peer-to-Peer Sharing
  SSRN Electronic Journal, Vol. 32
- A General Matching Function for Ride-Sourcing Services
  SSRN Electronic Journal, Vol. 40
- Limits of Capacity Flexibility: Impact of Hallway Placement on Patient Flow and Quality of Care in the Emergency Department
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- Pricing Fast and Slow: Limitations of Dynamic Pricing Mechanisms in Ride-Hailing
  SSRN Electronic Journal, Vol. 62
- Decentralized or Centralized Control of Online Service Platforms: Who Should Set Prices?
  SSRN Electronic Journal, Vol. 25
- Shared-Ride Efficiency of Ride-Hailing Platforms
  SSRN Electronic Journal, Vol. 250
- Competition between P2P Ridesharing Platforms and Traditional Taxis
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- Managing Market Thickness in Online Business-to-Business Markets
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  25 June 2020 | Management Science, Vol. 66, No. 12
- Dynamic pricing and matching in ride‐hailing platforms
  15 November 2019 | Naval Research Logistics (NRL), Vol. 67, No. 8
- Decisions and coordination in a capacity sharing supply chain under fixed and quality-based transaction fee strategies
  Computers & Industrial Engineering, Vol. 150
- Joint pricing and matching in ride-sharing systems
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- Pricing and wage strategies for an on-demand service platform with heterogeneous congestion-sensitive customers
  International Journal of Production Economics, Vol. 230
- Understanding ride-sourcing drivers' behaviour and preferences: Insights from focus groups analysis
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- On ride-pooling and traffic congestion
  Transportation Research Part B: Methodological, Vol. 142
- Mixed Autonomy in Ride-Sharing Networks
  IEEE Transactions on Control of Network Systems, Vol. 7, No. 4
- Consumer-to-Consumer Digital-Product-Exchange in the Sharing Economy System With Risk Considerations: Will Digital-Product-Developers Suffer?
  IEEE Transactions on Systems, Man, and Cybernetics: Systems, Vol. 50, No. 12
- Data‐Driven Driver Dispatching System with Allocation Constraints and Operational Risk Management for a Ride‐Sharing Platform
  21 March 2020 | Decision Sciences, Vol. 51, No. 6
- The impact of surge pricing on customer retention
  Journal of Business Research, Vol. 120
- Loyalty programs in the sharing economy: Optimality and competition
  Performance Evaluation, Vol. 143
- Impact of Driver Classification Regulations on Transportation Network Companies
- Removing barriers for grocery stores: O2O platform and self-scheduling delivery capacity
  Transportation Research Part E: Logistics and Transportation Review, Vol. 141
- Pricing and equilibrium in on-demand ride-pooling markets
  Transportation Research Part B: Methodological, Vol. 139
- Dispatch optimisation in O2O on-demand service with crowd-sourced and in-house drivers
  25 August 2020 | International Journal of Production Research, Vol. 2019
- Workforce planning for O2O delivery systems with crowdsourced drivers
  9 January 2019 | Annals of Operations Research, Vol. 291, No. 1-2
- Optimal pricing in on-demand-service-platform-operations with hired agents and risk-sensitive customers in the blockchain era
  European Journal of Operational Research, Vol. 284, No. 3
- Dynamic optimization strategies for on-demand ride services platform: Surge pricing, commission rate, and incentives
  Transportation Research Part B: Methodological, Vol. 138
- Decisions and Coordination in a Capacity Sharing Supply Chain considering Production Cost Misreporting
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- Dynamic Pricing of Ride-Hailing Platforms considering Service Quality and Supply Capacity under Demand Fluctuation
  Mathematical Problems in Engineering, Vol. 2020
- Drivers of Supplier Participation in Ride-Hailing Platforms
  18 November 2020 | Journal of Management Information Systems, Vol. 37, No. 3
- When Reputation Meets Subsidy: How to Build High Quality On Demand Service Platforms
- Dynamic exploits: calculative asymmetries in the on‐demand economy
  20 February 2020 | New Technology, Work and Employment, Vol. 35, No. 2
- Piggyback on TNCs for Electricity Services: Spatial Pricing and Synergetic Value
- Frontiers in Service Science: Ride Matching for Peer-to-Peer Ride Sharing: A Review and Future Directions
  Amirmahdi Tafreshian,
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  25 September 2020 | Service Science, Vol. 12, No. 2-3
- How do product quality uncertainties affect the sharing economy platforms with risk considerations? A mean-variance analysis
  International Journal of Production Economics, Vol. 224
- Optimal investment strategy of a free-floating sharing platform
  Transportation Research Part E: Logistics and Transportation Review, Vol. 138
- A multi-objective mean–variance mathematical programming approach to combined phase-out and clearance pricing strategy for seasonal products: case study of a Jeans retailer
  27 November 2019 | Journal of Revenue and Pricing Management, Vol. 19, No. 3
- OM Forum—Innovative Online Platforms: Research Opportunities
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- Pricing and capacity allocation strategies: Implications for manufacturers with product sharing
  17 March 2020 | Naval Research Logistics (NRL), Vol. 67, No. 3
- Who benefits from online financing? A sharing economy E-tailing platform perspective
  International Journal of Production Economics, Vol. 222
- Integrated reward scheme and surge pricing in a ridesourcing market
  Transportation Research Part B: Methodological, Vol. 134
- Robust Vehicle Pre‐Allocation with Uncertain Covariates
  1 April 2020 | Production and Operations Management, Vol. 29, No. 4
- A Research Framework for Business Models: What Is Common Among Fast Fashion, E-Tailing, and Ride Sharing?
  Gérard P. Cachon
  29 August 2019 | Management Science, Vol. 66, No. 3
- Robust Repositioning for Vehicle Sharing
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  24 April 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 2
- Business Analytics for Intermodal Capacity Management
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  19 July 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 2
- Dynamic Matching for Real-Time Ride Sharing
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  25 February 2020 | Stochastic Systems, Vol. 10, No. 1
- Path-based dynamic pricing for vehicle allocation in ridesharing systems with fully compliant drivers
  Transportation Research Part B: Methodological, Vol. 132
- Ride-Sourcing modeling and pricing in non-equilibrium two-sided markets
  Transportation Research Part B: Methodological, Vol. 132
- Game theory applications in production research in the sharing and circular economy era
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- Higher Market Thickness Reduces Matching Rate in Online Platforms: Evidence from a Quasiexperiment
  Jun Li,
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  17 July 2019 | Management Science, Vol. 66, No. 1
- Information vs. Automation and Implications for Dynamic Pricing
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- Twenty Years in the Making: The Evolution of the Journal of Manufacturing & Service Operations Management
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  Tianjun Feng,
  Christopher S. Tang,
  Xiaole Wu,
  Fuqiang Zhang
  17 July 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 1
- Capacity and Inventory Management: Review, Trends, and Projections
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  Jan A. Van Mieghem
  18 July 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 1
- Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?
  Saif Benjaafar,
  Ming Hu
  1 August 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 1
- Interesting, Important, and Impactful Operations Management
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  Karan Girotra,
  Serguei Netessine
  20 September 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 1
- How do consumers in the sharing economy value sharing? Evidence from online reviews
  Decision Support Systems, Vol. 128
- Will dynamic pricing outperform? Theoretical analysis and empirical evidence from O2O on-demand food service market
  International Journal of Production Economics, Vol. 219
- Evaluation of ride-sourcing search frictions and driver productivity: A spatial denoising approach
  Transportation Research Part C: Emerging Technologies, Vol. 110
- Intermediated surge pricing
  16 October 2019 | Journal of Economics & Management Strategy, Vol. 29, No. 1
- Dynamic Workforce Acquisition for Crowdsourced Last-Mile Delivery Platforms
  SSRN Electronic Journal, Vol. 53
- Dimensioning On-Demand Vehicle Sharing Systems
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- Off-Platform Threats in On-Demand Services
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- Capacity Expansion in Service Platforms: Financing vs. Employment
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- Real-Time Spatial-Intertemporal Pricing and Relocation in a Ride-Hailing Network: Near-Optimal Policies and The Value of Dynamic Pricing
  1 January 2020 | SSRN Electronic Journal, Vol. 9
- Social Nudges Boost Productivity on OnlinePlatforms: Evidence from Field Experiments
  SSRN Electronic Journal, Vol. 120
- When Is Personalized Price Discount More Efficient? A Quasi-Experiment Study
  SSRN Electronic Journal, Vol. 31
- The Impact of COVID-19 on Labor Market and Gender Inequality: Evidence from a Gig Economy Platform
  SSRN Electronic Journal, Vol. 189
- An Unintended Consequence of Platform Dependence: Empirical Evidence from Food-Delivery Platforms
  SSRN Electronic Journal, Vol. 22
- The Fall and Rise of the Taxi Industry in the COVID-19 Pandemic: A Case Study
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- Share or Solo? Individual and Social Choices in Ride-Hailing
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- Queueing Versus Surge Pricing Mechanism: Efficiency, Equity, and Consumer Welfare
  SSRN Electronic Journal, Vol. 11
- Carpool Services for Ride-sharing Platforms: Price and Welfare Implications
  SSRN Electronic Journal, Vol. 58
- Stall Economy: The Value of Mobility and Precision Deployment of Retail on Wheels
  SSRN Electronic Journal, Vol. 107
- Autonomous Vehicle Market Design
  SSRN Electronic Journal, Vol. 40
- Should Gig Platforms Decentralize Dispute Resolution?
  SSRN Electronic Journal, Vol. 37
- Should a Sharing Platform Adopt the Bilateral Review System?
  SSRN Electronic Journal, Vol. 84
- Service Quality and Wage Differentiation in Two-Sided Ridesharing Platforms
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- Decentralized Governance on Two-Sided Platforms: Crowdsourcing, Learning, and Debiasing
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- Need for Speed, but How Much Does It Cost? Unpacking the Fee-Speed Relationship in Cryptocurrency Transactions
  SSRN Electronic Journal, Vol. 65
- Matching supply and demand on ride-sharing platforms with permanent agents and competition
  International Journal of Production Economics, Vol. 218
- The Role of Inclusive Innovation in Promoting Social Sustainability
  1 December 2019 | Production and Operations Management, Vol. 28, No. 12
- Optimal pricing for ride-sourcing platforms
  European Journal of Operational Research, Vol. 278, No. 3
- Ridesourcing systems: A framework and review
  Transportation Research Part B: Methodological, Vol. 129
- Regulating TNCs: Should Uber and Lyft set their own rules?
  Transportation Research Part B: Methodological, Vol. 129
- Channel Selection and Pricing Decisions Considering Three Charging Modes of Production Capacity Sharing Platform: A Sustainable Operations Perspective
  24 October 2019 | Sustainability, Vol. 11, No. 21
- Building customers’ trust in the ridesharing platform with institutional mechanisms
  Internet Research, Vol. 29, No. 5
- Dynamic Pricing of Wireless Internet Based on Usage and Stochastically Changing Capacity
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  7 February 2019 | Manufacturing & Service Operations Management, Vol. 21, No. 4
- Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength
  Transportation Research Part E: Logistics and Transportation Review, Vol. 130
- Design and Dynamic Pricing of Vertically Differentiated Inventories
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- Revenue management on an on-demand service platform
  Operations Research Letters, Vol. 47, No. 5
- Surge Pricing Optimization of Crowdsourcing Logistics Service Based on Sharing Economy
- The organisation and experience of work in the gig economy
  20 August 2019 | Journal of Industrial Relations, Vol. 61, No. 4
- On-demand staffing platform contracts under asymmetric permanent staff information
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- Ex-ante versus ex-post destination information model for on-demand service ride-sharing platform
  23 July 2019 | Annals of Operations Research, Vol. 279, No. 1-2
- When is it beneficial to provide freelance suppliers with choice? A hierarchical approach for peer-to-peer logistics platforms
  Transportation Research Part B: Methodological, Vol. 126
- Pricing policy selection for a platform providing vertically differentiated services with self-scheduling capacity
  8 December 2018 | Journal of the Operational Research Society, Vol. 70, No. 7
- Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers
  Jiaru Bai,
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  28 June 2018 | Manufacturing & Service Operations Management, Vol. 21, No. 3
- Values of food leftover sharing platforms in the sharing economy
  International Journal of Production Economics, Vol. 213
- Contract selection for a multi-service sharing platform with self-scheduling capacity
  Omega, Vol. 86
- Model and analysis of labor supply for ride-sharing platforms in the presence of sample self-selection and endogeneity
  Transportation Research Part B: Methodological, Vol. 125
- Contemporary Issues in the Ethics of Data Analytics in Ride-Hailing Service
  International Journal of Strategic Engineering, Vol. 2, No. 2
- Peer-to-peer collaborative consumption for fashion products in the sharing economy: Platform operations
  Transportation Research Part E: Logistics and Transportation Review, Vol. 126
- Your Uber Is Arriving: Managing On-Demand Workers Through Surge Pricing, Forecast Communication, and Worker Incentives
  Harish Guda,
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  12 February 2019 | Management Science, Vol. 65, No. 5
- Spatial Pricing in Ride-Sharing Networks
  Kostas Bimpikis,
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  Daniela Saban
  3 May 2019 | Operations Research, Vol. 67, No. 3
- Modelling drivers’ working and recharging schedules in a ride-sourcing market with electric vehicles and gasoline vehicles
  Transportation Research Part E: Logistics and Transportation Review, Vol. 125
- Entrepreneurship, innovation, and political competition: How the public sector helps the sharing economy create value
  19 September 2018 | Strategic Management Journal, Vol. 40, No. 4
- Throughput and Pricing of Ridesharing Systems
- Service and capacity planning in crowd-sourced delivery
  Transportation Research Part C: Emerging Technologies, Vol. 100
- Crowdsourced Delivery—A Dynamic Pickup and Delivery Problem with Ad Hoc Drivers
  Alp M. Arslan,
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- Pricing decisions for service platform with provider’s threshold participating quantity, value-added service and matching ability
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cover image Manufacturing & Service Operations Management

Volume 19, Issue 3

Summer 2017

Pages 337-507

Article Information

Supplemental Material

Metrics

Information

Received:December 02, 2015
Accepted:November 28, 2016
Published Online:June 01, 2017

Copyright © 2017, INFORMS

Cite as

Gérard P. Cachon, Kaitlin M. Daniels, Ruben Lobel (2017) The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity. Manufacturing & Service Operations Management 19(3):368-384.

https://doi.org/10.1287/msom.2017.0618

Keywords