Effects of Rescheduling on Patient No-Show Behavior in Outpatient Clinics

• Jiayi Liu

  Jiayi Liu

  http://orcid.org/0000-0001-5466-7618

  School of Management, University of Science and Technology of China, Hefei, An Hui 230026, China;

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  ,
• Jingui Xie

  Jingui Xie

  http://orcid.org/0000-0003-4100-2339

  School of Management, University of Science and Technology of China, Hefei, An Hui 230026, China;

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• Kum Khiong Yang

  Kum Khiong Yang

  http://orcid.org/0000-0001-6059-1701

  Lee Kong Chian School of Business, Singapore Management University, Singapore 178899;

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  ,
• Zhichao Zheng

  Corresponding Author

  Zhichao Zheng

  http://orcid.org/0000-0002-4848-0862

  Lee Kong Chian School of Business, Singapore Management University, Singapore 178899

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