An Invitation Control Policy for Proactive Service Systems: Balancing Efficiency, Value, and Service Level

• Galit B. Yom-Tov

  Corresponding Author

  Galit B. Yom-Tov

  [email protected]

  https://orcid.org/0000-0003-0295-7968

  Technion—Israel Institute of Technology, Haifa 3200003, Israel;

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  ,
• Liron Yedidsion

  Liron Yedidsion

  [email protected]

  https://orcid.org/0000-0002-4747-142X

  Amazon Logistics (AMZL), Seattle, Washington 98108

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  ,
• Yueming Xie

  Yueming Xie

  [email protected]

  Technion—Israel Institute of Technology, Haifa 3200003, Israel;

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