On the Role of Teletriage in Healthcare Demand Management

Özden Engin Çakıcı
Özden Engin Çakıcı
[email protected]
https://orcid.org/0000-0003-0772-5293
Kogod School of Business, American University, Washington, District of Columbia 20016;
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Alex F. Mills
Corresponding Author
Alex F. Mills
[email protected]
https://orcid.org/0000-0003-4087-0441
Baruch College Zicklin School of Business, City University of New York, New York, New York 10010
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Özden Engin Çakıcı

Özden Engin Çakıcı

[email protected]

https://orcid.org/0000-0003-0772-5293

Kogod School of Business, American University, Washington, District of Columbia 20016;

Search for more papers by this author

,

Corresponding Author

Alex F. Mills

[email protected]

https://orcid.org/0000-0003-4087-0441

Baruch College Zicklin School of Business, City University of New York, New York, New York 10010

Search for more papers by this author

Published Online:6 Oct 2020https://doi.org/10.1287/msom.2020.0908

Supplemental Material

msom.2020.0908.sm1.pdf

cover image Manufacturing & Service Operations Management

Volume 23, Issue 6

November–December 2021

Pages 1333-1682, C2

Article Information

Supplemental Material

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Received:July 17, 2018
Accepted:May 05, 2020
Published Online:October 06, 2020

Copyright © 2020, INFORMS

Cite as

Özden Engin Çakıcı, Alex F. Mills (2020) On the Role of Teletriage in Healthcare Demand Management. Manufacturing & Service Operations Management 23(6):1483-1504.

https://doi.org/10.1287/msom.2020.0908

Keywords