Sooner or Later? Promising Delivery Speed in Online Retail

• Ruomeng Cui

  Ruomeng Cui

  [email protected]

  https://orcid.org/0000-0003-0939-8759

  Goizueta Business School, Emory University, Atlanta, Georgia 30322;

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  ,
• Zhikun Lu

  Corresponding Author

  Zhikun Lu

  [email protected]

  https://orcid.org/0000-0002-4869-2099

  Goizueta Business School, Emory University, Atlanta, Georgia 30322;

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  ,
• Tianshu Sun

  Tianshu Sun

  [email protected]

  https://orcid.org/0000-0002-9786-044X

  Department of Technology and Operations, Cheung Kong Graduate School of Business, Beijing 100738, China;Marshall School of Business, University of Southern California, Los Angeles, California 90089;

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  ,
• Joseph M. Golden

  Joseph M. Golden

  [email protected]

  https://orcid.org/0000-0002-2068-3676

  PerfectRec.com, Seattle, Washington 98119

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