Maximizing the Benefits of an On-Demand Workforce: Fill Rate-Based Allocation and Coordination Mechanisms
Published Online:16 Jun 2023https://doi.org/10.1287/msom.2021.0327
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Volume 25, Issue 6
November-December 2023
Pages 1999-2370, C2
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- Received:July 16, 2021
- Accepted:May 09, 2023
- Published Online:June 16, 2023
Copyright © 2023, INFORMS
Cite as
Tao Lu, Zhichao Zheng, Yuanguang Zhong (2023) Maximizing the Benefits of an On-Demand Workforce: Fill Rate-Based Allocation and Coordination Mechanisms. Manufacturing & Service Operations Management 25(6):2216-2232.
https://doi.org/10.1287/msom.2021.0327
Keywords
The authors thank department editor Prof. Guillaume Roels, the associate editor, and two anonymous reviewers for their constructive feedback. The authors are grateful to Prof. Chung-Piaw Teo for helpful discussions on the earlier version of the paper and to Girbien de Bruin (Director of Industry and Logistics at Tempo-Team) for sharing her knowledge as to the practice of performance-based contracting in the staffing industry.
