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April 10, 2013 - May 13, 2026
April 10, 2013 - May 13, 2026
Michele Samorani
[email protected]https://orcid.org/0000-0002-6591-3455
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
Shannon L. Harris
[email protected]https://orcid.org/0000-0002-9877-165X
School of Business, Virginia Commonwealth University, Richmond, Virginia 23284;
Linda Goler Blount
[email protected]Black Women’s Health Imperative, Washington, District of Columbia 20003
Haibing Lu
[email protected]https://orcid.org/0000-0003-0266-6191
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
Michael A. Santoro
[email protected]https://orcid.org/0000-0003-4417-7265
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
Michele Samorani
[email protected]https://orcid.org/0000-0002-6591-3455
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
Shannon L. Harris
[email protected]https://orcid.org/0000-0002-9877-165X
School of Business, Virginia Commonwealth University, Richmond, Virginia 23284;
Linda Goler Blount
[email protected]Black Women’s Health Imperative, Washington, District of Columbia 20003
Haibing Lu
[email protected]https://orcid.org/0000-0003-0266-6191
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
Michael A. Santoro
[email protected]https://orcid.org/0000-0003-4417-7265
Leavey School of Business, Santa Clara University, Santa Clara, California 95053;
This article is recipient of the 2023 M&SOM Best Paper Award. This annual award is given to a paper, published in one of the prior three volumes of M&SOM, deemed by the M&SOM editorial board to be most deserving for its contribution to the theory and practice of operations management.
Copyright © 2021 The Author(s)
The authors thank the editors and the referees for their valuable suggestions and the Operations Management group at the University of Alberta School of Business for their feedback on an earlier version of the paper.
