Learning Personalized Product Recommendations with Customer Disengagement

• Hamsa Bastani

  Hamsa Bastani

  [email protected]

  Operations Information and Decisions, Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104;

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• Pavithra Harsha

  Pavithra Harsha

  [email protected]

  https://orcid.org/0000-0002-6049-7739

  IBM Thomas J. Watson Research Center, Yorktown Heights, New York 10598;

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• Georgia Perakis

  Georgia Perakis

  [email protected]

  https://orcid.org/0000-0002-0888-9030

  Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02139;

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• Divya Singhvi

  Divya Singhvi

  [email protected]

  https://orcid.org/0000-0001-8763-015X

  Leonard N. Stern School of Business, New York University, New York, New York 10012

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