Service Quality Implications of Long Periods of Consecutive Working Days: An Empirical Study of Neonatal Intensive Care Nursing Teams
- Felix Miedaner ,
Felix Miedaner
[email protected]https://orcid.org/0000-0003-2337-9722
Faculty of Health and Healthcare Sciences, Ostfalia University of Applied Sciences, 38440 Wolfsburg, Germany;
- Ludwig Kuntz ,
Ludwig Kuntz
[email protected]https://orcid.org/0000-0002-4083-4574
Faculty of Management, Economics and Social Sciences, Department of Business Administration and Healthcare Management, University of Cologne, 50923 Cologne, Germany;
- Kerstin Eilermann ,
Kerstin Eilermann
[email protected]https://orcid.org/0000-0002-4857-6602
Faculty of Management, Economics and Social Sciences, Department of Business Administration and Healthcare Management, University of Cologne, 50923 Cologne, Germany;
- Bernhard Roth,
Bernhard Roth
[email protected]Medical Faculty and Cologne University Hospital, Department of Pediatrics, University of Cologne, 50937 Cologne, Germany;
- Stefan Scholtes
Corresponding Author
Stefan Scholtes
[email protected]https://orcid.org/0000-0002-1493-7908
Cambridge Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom
Felix Miedaner
[email protected]https://orcid.org/0000-0003-2337-9722
Faculty of Health and Healthcare Sciences, Ostfalia University of Applied Sciences, 38440 Wolfsburg, Germany;
Ludwig Kuntz
[email protected]https://orcid.org/0000-0002-4083-4574
Faculty of Management, Economics and Social Sciences, Department of Business Administration and Healthcare Management, University of Cologne, 50923 Cologne, Germany;
Kerstin Eilermann
[email protected]https://orcid.org/0000-0002-4857-6602
Faculty of Management, Economics and Social Sciences, Department of Business Administration and Healthcare Management, University of Cologne, 50923 Cologne, Germany;
Bernhard Roth
[email protected]Medical Faculty and Cologne University Hospital, Department of Pediatrics, University of Cologne, 50937 Cologne, Germany;
Corresponding Author
Stefan Scholtes
[email protected]https://orcid.org/0000-0002-1493-7908
Cambridge Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom
