The Impact of Customer Information on Service Supply and Demand: Evidence from a Large Live-Streaming Experiment

• Zhiyu Zeng

  Corresponding Author

  Zhiyu Zeng

  [email protected]

  https://orcid.org/0000-0003-0002-876X

  Antai College of Economics and Management, Shanghai Jiao Tong University, Shanghai 200030, China

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  ,
• Nicholas Clyde

  Nicholas Clyde

  [email protected]

  https://orcid.org/0009-0001-4155-8970

  College of Business, Florida State University, Tallahassee, Florida 32306

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  ,
• Hengchen Dai

  Hengchen Dai

  [email protected]

  https://orcid.org/0000-0001-7640-6558

  Anderson School of Management, University of California, Los Angeles, California 90095

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  ,
• Dennis J. Zhang

  Dennis J. Zhang

  [email protected]

  https://orcid.org/0000-0002-4544-775X

  Olin Business School, Washington University in St. Louis, St. Louis, Missouri 63130

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  ,
• Zhiwei Xu

  Zhiwei Xu

  [email protected]

  Independent Contributor, Beijing 100000, China

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  ,
• Zuo-Jun Max Shen

  Zuo-Jun Max Shen

  [email protected]

  https://orcid.org/0000-0003-4538-8312

  Faculty of Engineering and Faculty of Business and Economics, The University of Hong Kong, Hong Kong 999077, China

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