Strategic Idling in Appointment Systems with Sequential Servers
Published Online:27 Feb 2025https://doi.org/10.1287/msom.2022.0278
Volume 27, Issue 3
May-June 2025
Pages iv-xx, 679-992, C2
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- Received:June 08, 2022
- Accepted:February 11, 2025
- Published Online:February 27, 2025
Copyright © 2025, INFORMS
Cite as
You Hui Goh, Zihao Li, Zhenzhen Yan (2025) Strategic Idling in Appointment Systems with Sequential Servers. Manufacturing & Service Operations Management 27(3):955-974.
https://doi.org/10.1287/msom.2022.0278
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The authors thank the department editor, the associate editor, and the reviewers for valuable comments and suggestions.
