Cross-Trained Fire-Medics Respond to Medical Calls and Fire Incidents: A Fast Algorithm for a Three-State Spatial Queuing Problem
Published Online:16 Aug 2022https://doi.org/10.1287/msom.2022.1140
- Cited by
- 22 September 2025 | Manufacturing & Service Operations Management, Vol. 27, No. 6
- Socio-Economic Planning Sciences, Vol. 89
- 1 January 2023 | SSRN Electronic Journal, Vol. 22
Volume 24, Issue 6
November-December 2022
Pages 2797-3306, C2
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- Received:January 16, 2020
- Accepted:July 08, 2022
- Published Online:August 16, 2022
Copyright © 2022, INFORMS
Cite as
Cheng Hua, Arthur J. Swersey (2022) Cross-Trained Fire-Medics Respond to Medical Calls and Fire Incidents: A Fast Algorithm for a Three-State Spatial Queuing Problem. Manufacturing & Service Operations Management 24(6):3177-3192.
https://doi.org/10.1287/msom.2022.1140
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The authors thank Fernando Y. Chiyoshi, Ana Paula Iannoni, and Reinaldo Morabito for contributions to an early version of the paper and the two referees and the associate editor for insightful comments. The authors are grateful to Deputy Chief Stuart Bestland (Retired) and Captain Robert Pitts of the St. Paul Fire Department for their cooperation and input and Edward Kaplan of Yale School of Management for support and advice.
