The Impact of Ride-Hailing Services on Congestion: Evidence from Indian Cities

The authors thank Gabriel Kreindler for sharing Google Maps data for New Delhi and Bangalore; Delhi Metro Rail Corporation (DMRC) for providing the Delhi Metro ridership data; and NITI Aayog, Government of India, for early comments and feedback that guided the development of the paper. Naveen Basavaraj provided valuable research assistance. The authors also thank Prottoy Akbar, Bernhard Ganglmair, Kevin Hong, Akshaya Jha, Brian Kovak, Beibei Li, Neda Mirzaeian, Ananya Sen, Edson Severnini, Siddhartha Sharma, and seminar participants at Workshop on Information Systems and Economics (2020), ZEW (2020), Conference on Digital Experimentation (2019), and Conference on Information Systems and Technology (2019) for helpful suggestions and comments.