Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs

• Sagnik Das

  Sagnik Das

  [email protected]

  https://orcid.org/0000-0003-2113-5396

  Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213;

  Search for more papers by this author

  ,
• R. Ravi

  Corresponding Author

  R. Ravi

  [email protected]

  https://orcid.org/0000-0001-7603-1207

  Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213;

  Search for more papers by this author

  ,
• Srinath Sridhar

  Srinath Sridhar

  [email protected]

  Onera, Inc., San Francisco, California 94107

  Search for more papers by this author