Customers’ Multihoming Behavior in Ride-Hailing: Empirical Evidence from Uber and Lyft

• Sandeep Chitla

  Sandeep Chitla

  [email protected]

  http://orcid.org/0009-0004-6398-6273

  NYU Stern School of Business, TOPS, New York, New York, 10012, United States

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• Maxime Cohen

  Maxime Cohen

  [email protected]

  http://orcid.org/0000-0002-2474-3875

  McGill University, Desautels Faculty of Management, Montreal, H3A 1G5, Canada

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• Srikanth Jagabathula

  Corresponding Author

  Srikanth Jagabathula

  [email protected]

  http://orcid.org/0000-0002-4854-3181

  NYU Stern School of Business, Operations Management, New York, New York, 10012, United States

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• Dmitry Mitrofanov

  Dmitry Mitrofanov

  [email protected]

  http://orcid.org/0000-0003-4759-8882

  Boston College Carroll School of Management, Business Analytics, Chestnut Hill, Massachusetts, 02467, United States

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