Optimally Scheduling Heterogeneous Impatient Customers

• Achal Bassamboo

  Achal Bassamboo

  [email protected]

  https://orcid.org/0000-0001-7758-4751

  Kellogg School of Management, Northwestern University, Evanston, Illinois 60208;

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  ,
• Ramandeep Randhawa

  Ramandeep Randhawa

  [email protected]

  https://orcid.org/0000-0003-4795-1252

  Marshall School of Business, University of Southern California, Los Angeles, California 90089;

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  ,
• Chenguang (Allen) Wu

  Corresponding Author

  Chenguang (Allen) Wu

  [email protected]

  https://orcid.org/0000-0002-2528-0286

  Department of Industrial Engineering and Decision Analytics, Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong

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