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Volume 71, Issue 6
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- Received:April 02, 2020
- Accepted:May 31, 2022
- Published Online:January 18, 2023
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The authors thank the team of anonymous reviewers, the OR journal Area Editor, and Department Editor for their technical and stylistic suggestions that helped improve the paper substantially. Also, the authors thank the organizers and participants of the seminars at the Department of Industrial Engineering, University of Chile, and the McCombs School of Business, The University of Texas at Austin, for their insightful comments. The authors thank RSG Media for allowing and encouraging them to publish their methods in an academic journal. Finally, the authors thank the managers and users of the decision support system for their feedback and know-how that shape the mathematical models and IT system to their actual needs. Their support and commitment to the system’s success were crucial to its implementation and continuous development.
