Near-Optimal Pricing and Resource Allocation in a Large-Scale Service System

The authors are grateful to Area Editor Rouba Ibrahim, the anonymous associate editor, and two expert referees for their constructive feedback, which greatly improved the clarity and quality of this paper. The authors also thank the attendees of the 2024 INFORMS Annual Meeting, the 2025 INFORMS Revenue Management and Pricing (RMP) Section Conference, and the 2025 INFORMS International Meeting for their insightful comments and suggestions. This research was completed while the first author (Zerui Wu) was a visiting scholar at the University of Miami, under the supervision of the third author (Xu Sun).