Case Articles and Cases Published in ITE

Corresponding Author

Karen Hicklin

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Julie S. Ivy

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Anita R. Vila-Parrish

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Corresponding Author

Karen Hicklin

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Julie S. Ivy

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Anita R. Vila-Parrish

Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

Search for more papers by this author

Corresponding Author

Christoph Diermann

WHU—Otto Beisheim School of Management, 56179 Vallendar, Germany

Search for more papers by this author

Arnd Huchzermeier

WHU—Otto Beisheim School of Management, 56179 Vallendar, Germany

Search for more papers by this author

Corresponding Author

Christoph Diermann

WHU—Otto Beisheim School of Management, 56179 Vallendar, Germany

Search for more papers by this author

Arnd Huchzermeier

WHU—Otto Beisheim School of Management, 56179 Vallendar, Germany

Search for more papers by this author

Corresponding Author

Ashlea Bennett Milburn

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Emre Kirac

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Mina Hadianniasar

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Corresponding Author

Ashlea Bennett Milburn

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Emre Kirac

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Mina Hadianniasar

Department of Industrial Engineering, University of Arkansas, Fayetteville, Arkansas 72701

Search for more papers by this author

Arnab Adhikari

Indian Institute of Management Calcutta, Joka, Kolkata 700104, India

Search for more papers by this author

Indranil Biswas

Indian Institute of Management Lucknow, Prabandh Nagar, Lucknow 226013, India

Search for more papers by this author

Corresponding Author

Arnab Bisi

Johns Hopkins Carey Business School, Baltimore, Maryland 21202

Search for more papers by this author

Arnab Adhikari

Indian Institute of Management Calcutta, Joka, Kolkata 700104, India

Search for more papers by this author

Indranil Biswas

Indian Institute of Management Lucknow, Prabandh Nagar, Lucknow 226013, India

Search for more papers by this author

Corresponding Author

Arnab Bisi

Johns Hopkins Carey Business School, Baltimore, Maryland 21202

Search for more papers by this author

Corresponding Author

Steven P. Dillenburger

Army Logistics University, Fort Lee, Virginia 23801

Search for more papers by this author

Corresponding Author

Steven P. Dillenburger

Army Logistics University, Fort Lee, Virginia 23801

Search for more papers by this author

Corresponding Author

Ruben A. Proano

Department of Industrial and Systems Engineering, Rochester Institute of Technology, Rochester, New York 14623

Search for more papers by this author

Corresponding Author

Ruben A. Proano

Department of Industrial and Systems Engineering, Rochester Institute of Technology, Rochester, New York 14623

Search for more papers by this author

Corresponding Author

David P. Kopcso

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Howard Simon

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Annie Gao

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Corresponding Author

David P. Kopcso

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Howard Simon

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Annie Gao

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Gregory Dobson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Corresponding Author

Vera Tilson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Gregory Dobson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Corresponding Author

Vera Tilson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Gregory Dobson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Corresponding Author

Vera Tilson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Gregory Dobson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Corresponding Author

Vera Tilson

Simon School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Dessislava A. Pachamanova

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

Dessislava A. Pachamanova

Babson College, Wellesley, Massachusetts 02457

Search for more papers by this author

B. Madhu Rao

School of Business Administration, Stetson University, DeLand, Florida, 32726

Search for more papers by this author

Jeroen Beliën

Center for Information Management, Modeling and Simulation (CIMS), KU Leuven, B-1000 Brussels, Belgium

Search for more papers by this author

B. Madhu Rao

School of Business Administration, Stetson University, DeLand, Florida, 32723

Search for more papers by this author

Jeroen Beliën

Center for Information Management, Modeling and Simulation (CIMS), KU Leuven, B-1000 Brussels, Belgium

Search for more papers by this author

Janice K. Winch

Lubin School of Business, Pace University, New York, New York 10038

Search for more papers by this author

Jack Yurkiewicz

Lubin School of Business, Pace University, New York, New York 10038

Search for more papers by this author

Janice K. Winch

Lubin School of Business, Pace University, New York, New York 10038

Search for more papers by this author

Jack Yurkiewicz

Lubin School of Business, Pace University, New York, New York 10038

Search for more papers by this author

Amit Pazgal

Rice University, Houston, Texas 77005

Search for more papers by this author

Gilles Reinhardt

DePaul University, Chicago, Illinois 60604

Search for more papers by this author

Amit Pazgal

Rice University, Houston, Texas 77005

Search for more papers by this author

Gilles Reinhardt

DePaul University, Chicago, Illinois 60604

Search for more papers by this author

Masoud Talebian

University of Newcastle, Callaghan, NSW 2308, Australia

Search for more papers by this author

Garrett van Ryzin

Columbia University, New York, New York 10027

Search for more papers by this author

Masoud Talebian

University of Newcastle, Callaghan, NSW 2308, Australia

Search for more papers by this author

Garrett van Ryzin

Columbia University, New York, New York 10027

Search for more papers by this author

Xiangling Hu

Management Department, Seidman College of Business, Grand Valley State University, Grand Rapids, Michigan 49504

Search for more papers by this author

Ashok Kumar

Management Department, Seidman College of Business, Grand Valley State University, Grand Rapids, Michigan 49504

Search for more papers by this author

Xiangling Hu

Management Department, Seidman College of Business, Grand Valley State University, Grand Rapids, Michigan 49504

Search for more papers by this author

Ashok Kumar

Management Department, Seidman College of Business, Grand Valley State University, Grand Rapids, Michigan 49504

Search for more papers by this author

Prakash Mirchandani

Katz Graduate School of Business, University of Pittsburgh, Pittsburgh, Pennsylvania 15260

Search for more papers by this author

Tobias (Tim) Ehlich

Legislative Assistant to Member of Parliament Olivia Chow, Toronto, Ontario M5J 3A4, Canada

Search for more papers by this author

Prakash Mirchandani

Katz Graduate School of Business, University of Pittsburgh, Pittsburgh, Pennsylvania 15260

Search for more papers by this author

Tobias (Tim) Ehlich

Legislative Assistant to Member of Parliament Olivia Chow, Toronto, Ontario M5J 3A4, Canada

Search for more papers by this author

Susan Cholette

San Francisco State University, San Francisco, California 94132

Search for more papers by this author

Theresa Roeder

San Francisco State University, San Francisco, California 94132

Search for more papers by this author

Vera Tilson

Simon Graduate School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Vera Tilson

Simon Graduate School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Vera Tilson

Simon Graduate School of Business, University of Rochester, Rochester, New York 14627

Search for more papers by this author

Tim Kraft

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Yenho T. Chung

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Feryal Erhun

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Tim Kraft

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Yenho T. Chung

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Feryal Erhun

Department of Management Science and Engineering, College of Engineering, Stanford University, Stanford, California 94305

Search for more papers by this author

Brian Keller

Booz Allen Hamilton, Annapolis Junction, Maryland 20701

Search for more papers by this author

Güzin Bayraksan

Systems and Industrial Engineering, University of Arizona, Tucson, Arizona 85721

Search for more papers by this author

Brian Keller

Booz Allen Hamilton, Annapolis Junction, Maryland 20701

Search for more papers by this author

Güzin Bayraksan

Systems and Industrial Engineering, University of Arizona, Tucson, Arizona 85721

Search for more papers by this author

Giles A. Hindle

Centre for Systems Studies, Hull University Business School, University of Hull, Hull HU6 7RX, United Kingdom

Search for more papers by this author

Giles A. Hindle

Centre for Systems Studies, Hull University Business School, University of Hull, Hull HU6 7RX, United Kingdom

Search for more papers by this author

Amr Farahat

Johnson Graduate School of Management, Cornell University, Ithaca, New York 14853

Search for more papers by this author

Susan E. Martonosi

Department of Mathematics, Harvey Mudd College, Claremont, California 91711

Search for more papers by this author

Amr Farahat

Johnson Graduate School of Management, Cornell University, Ithaca, New York 14853

Search for more papers by this author

Susan E. Martonosi

Department of Mathematics, Harvey Mudd College, Claremont, California 91711

Search for more papers by this author

Thin-Yin Leong

School of Information Systems, Singapore Management University, Singapore 178902, Republic of Singapore

Search for more papers by this author

Nang-Laik Ma

School of Information Systems, Singapore Management University, Singapore 178902, Republic of Singapore

Search for more papers by this author

Matthew J. Drake

Palumbo and Donahue Schools of Business, Duquesne University, Pittsburgh, Pennsylvania 15282

Search for more papers by this author

Paul M. Griffin

Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, Pennsylvania State University, University Park, Pennsylvania 16802

Search for more papers by this author

Julie L. Swann

H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Matthew J. Drake

Palumbo and Donahue Schools of Business, Duquesne University, Pittsburgh, Pennsylvania 15282

Search for more papers by this author

Paul M. Griffin

Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, Pennsylvania State University, University Park, Pennsylvania 16802

Search for more papers by this author

Julie L. Swann

H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Matthew J. Drake

Palumbo and Donahue Schools of Business, Duquesne University, Pittsburgh, Pennsylvania 15282

Search for more papers by this author

Paul M. Griffin

Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, Pennsylvania State University, University Park, Pennsylvania 16802

Search for more papers by this author

Julie L. Swann

H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Sheryl E. Kimes

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Rohit Verma

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Christopher W. Hart

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Sheryl E. Kimes

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Rohit Verma

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Christopher W. Hart

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Sheryl E. Kimes

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Rohit Verma

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Christopher W. Hart

Cornell University School of Hotel Administration, Ithaca, New York 14853

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

Selin Özpeynirci

Department of Industrial Systems Engineering, İzmir University of Economics, İzmir 35330, Turkey

Search for more papers by this author

Haldun Süral

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

Selin Özpeynirci

Department of Industrial Systems Engineering, İzmir University of Economics, İzmir 35330, Turkey

Search for more papers by this author

Haldun Süral

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

Selin Özpeynirci

Department of Industrial Systems Engineering, İzmir University of Economics, İzmir 35330, Turkey

Search for more papers by this author

Haldun Süral

Department of Industrial Engineering, Middle East Technical University, Ankara 06531, Turkey

Search for more papers by this author

James J. Cochran

Louisiana Tech University, Ruston, Louisiana 71272

Search for more papers by this author

James J. Cochran

Louisiana Tech University, Ruston, Louisiana 71272

Search for more papers by this author

James J. Cochran

Louisiana Tech University, Ruston, Louisiana 71272

Search for more papers by this author

Prakash Mirchandani

Katz Graduate School of Business, University of Pittsburgh, 358 Mervis Hall, Pittsburgh, Pennsylvania 15260

Search for more papers by this author

Richard Metters

Goizueta Business School, Emory University, Atlanta, Georgia 30322

Search for more papers by this author

Vicente Vargas

School of Business Administration, University of San Diego, San Diego, California 92110

Search for more papers by this author

Sherry Weaver

Haskayne School of Business, University of Calgary, Calgary, Alberta T2N 1N4, Canada

Search for more papers by this author

Richard Metters

Goizueta Business School, Emory University, Atlanta, Georgia 30322

Search for more papers by this author

Vicente Vargas

School of Business Administration, University of San Diego, San Diego, California 92110

Search for more papers by this author

Sherry Weaver

Haskayne School of Business, University of Calgary, Calgary, Alberta T2N 1N4, Canada

Search for more papers by this author

Richard Metters

Goizueta Business School, Emory University, Atlanta, Georgia 30322

Search for more papers by this author

Vicente Vargas

School of Business Administration, University of San Diego, San Diego, California 92110

Search for more papers by this author

Sherry Weaver

Haskayne School of Business, University of Calgary, Calgary, Alberta T2N 1N4, Canada

Search for more papers by this author

Robert A. Shumsky

Tuck School of Business, Dartmouth College, Hanover, New Hampshire 03755

Search for more papers by this author

Robert A. Shumsky

Tuck School of Business, Dartmouth College, Hanover, New Hampshire 03755

Search for more papers by this author

Robert A. Shumsky

Tuck School of Business, Dartmouth College, Hanover, New Hampshire 03755

Search for more papers by this author

Robert A. Shumsky

Tuck School of Business, Dartmouth College, Hanover, New Hampshire 03755

Search for more papers by this author

Narendra Agrawal

Department of Operations and Management Information Systems, Leavey School of Business, Santa Clara University, Santa Clara, California 95053

Search for more papers by this author

Morris A. Cohen

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Noah Gans

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Narendra Agrawal

Department of Operations and Management Information Systems, Leavey School of Business, Santa Clara University, Santa Clara, California 95053

Search for more papers by this author

Morris A. Cohen

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Noah Gans

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Narendra Agrawal

Department of Operations and Management Information Systems, Leavey School of Business, Santa Clara University, Santa Clara, California 95053

Search for more papers by this author

Morris A. Cohen

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Noah Gans

Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Search for more papers by this author

Mark Ferguson

College of Management, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Carrie Queenan

Mendoza College of Business, University of Notre Dame, Notre Dame, Indiana 46556

Search for more papers by this author

Mark Ferguson

College of Management, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Carrie Queenan

Mendoza College of Business, University of Notre Dame, Notre Dame, Indiana 46556

Search for more papers by this author

Mark Ferguson

College of Management, Georgia Institute of Technology, Atlanta, Georgia 30332

Search for more papers by this author

Carrie Queenan

Mendoza College of Business, University of Notre Dame, Notre Dame, Indiana 46556

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, 06531 Ankara, Turkey

Search for more papers by this author

Sakine Batun

Department of Industrial Engineering, University of Pittsburgh, Pittsburgh, Pennsylvania 15261

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, 06531 Ankara, Turkey

Search for more papers by this author

Sakine Batun

Department of Industrial Engineering, University of Pittsburgh, Pittsburgh, Pennsylvania 15261

Search for more papers by this author

Murat Köksalan

Department of Industrial Engineering, Middle East Technical University, 06531 Ankara, Turkey

Search for more papers by this author

Sakine Batun

Department of Industrial Engineering, University of Pittsburgh, Pittsburgh, Pennsylvania 15261

Search for more papers by this author

Chris K. Anderson

School of Hotel Administration, Cornell University, Ithaca, New York 14850

Search for more papers by this author

John G. Wilson

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Gouren Zhang

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Chris K. Anderson

School of Hotel Administration, Cornell University, Ithaca, New York 14850

Search for more papers by this author

John G. Wilson

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Gouren Zhang

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Chris K. Anderson

School of Hotel Administration, Cornell University, Ithaca, New York 14850

Search for more papers by this author

John G. Wilson

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Gouren Zhang

Richard Ivey School of Business, University of Western Ontario, London, Ontario, N6A 315 Canada

Search for more papers by this author

Elliott N. Weiss

The Darden School, University of Virginia

Search for more papers by this author

Glen M. Schmidt

The McDonough School of Business, Georgetown University, Washington, DC 20057

Search for more papers by this author

Jan A. Van Mieghem

Kellogg School of Management, Northwestern University, 2001 Sheridan Road, Evanston, Illinois 60208, USA

Search for more papers by this author

Glen M. Schmidt

The McDonough School of Business, Georgetown University, Washington, DC 20057

Search for more papers by this author

Jan A. Van Mieghem

Kellogg School of Management, Northwestern University, 2001 Sheridan Road, Evanston, Illinois 60208, USA

Search for more papers by this author

Christopher M. Keller

Operations and Decision Technology Department, Kelley School of Business, Indiana University, 1309 East 10th Street, Bloomington, Indiana 47405

Search for more papers by this author

John F. Kros

Department of Decision Sciences, School of Business, East Carolina University, 3410 Bate Building, Greenville, North Carolina 27858

Search for more papers by this author

Murat Köksalan

Industrial Engineering Department, Middle East Technical University

Search for more papers by this author

F. Sibel Salman

College of Engineering, Koç University

Search for more papers by this author

Christopher M. Rump

Department of Industrial Engineering, State University of New York at Buffalo, Buffalo, New York 14260, USA

Search for more papers by this author