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Editorial
Free Access
Introduction to the Special Issue, Part 2: Teaching Service and Retail Operations Management
Pages:1–2
Published Online:September 1, 2010
Regular Articles
Free Access
Service Engineering: Data-Based Course Development and Teaching
Pages:3–19
Published Online:September 1, 2010
Free Access
Active Learning Projects in Service Operations Management
Pages:20–28
Published Online:September 1, 2010
Free Access
Teaching Retail Operations in Business and Engineering Schools
Pages:29–34
Published Online:September 1, 2010
Teaching Note
Free Access
Teaching Note—Spreadsheet Modeling to Determine the Optimum Hotel Room Rate for a Short High-Demand Period
Pages:35–42
Published Online:September 1, 2010
