Commissioned Paper

Free Access
Telephone Call Centers: Tutorial, Review, and Research Prospects

Pages:79–141

Published Online:April 1, 2003

https://doi.org/10.1287/msom.5.2.79.16071

Research Article

Managing Variety for Assembled Products: Modeling Component Systems Sharing

Pages:142–156

Published Online:April 1, 2003

https://doi.org/10.1287/msom.5.2.142.16073

Optimal Replenishment Policies for Multiechelon Inventory Problems Under Advance Demand Information

Pages:157–175

Published Online:April 1, 2003

https://doi.org/10.1287/msom.5.2.157.16072

Correspondence

INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.