In This Issue

Free Access
In This Issue

Pages:271–272

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0057

OM Forum

Free Access
Process Management Instead of Operations Management

Pages:273–279

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0055

Research Article

Patient Choice in Kidney Allocation: The Role of the Queueing Discipline

Pages:280–301

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0056

New Product Introduction: Timing, Design, and Pricing

Pages:302–320

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0050

Revenue Management of Flexible Products

Pages:321–337

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0054

Value Creation in Service Delivery: Relating Market Segmentation, Incentives, and Operational Performance

Pages:338–357

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0048

The Cost Effects of Component Commonality: A Literature Review Through a Management-Accounting Lens

Pages:358–367

Published Online:October 1, 2004

https://doi.org/10.1287/msom.1040.0047

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