About Our Authors
Marie Abate (“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings”) is a professor of clinical pharmacy and serves as director (since 1991) of the West Virginia (WV) Center for Drug and Health Information, providing information to health professionals. She has been a principal investigator on several federally funded research projects, including the development of a Forensic Drug Database (FDD) with the WV Office of the Chief Medical Examiner. The FDD, used for education and research, contains comprehensive data on WV drug-related deaths since 2005.
Ahmed Abbasi (“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings”) is an associate dean, Murray Research Chaired Professor, and director of the Center for Business Analytics in the McIntire School of Commerce at the University of Virginia. He has received over 30 grants from industry and funding agencies and various awards, including the IBM Faculty Award and IEEE ITS Society Award for leadership in research. His work has been featured in various media outlets, including the Wall Street Journal, the Associated Press, Wired, and CBS.
Donald Adjeroh (“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings”) is a professor and associate department chair with the Lane Department of Computer Science and Electrical Engineering, West Virginia University. He received a PhD degree in computer science from the Chinese University of Hong Kong in 1997. His research interests include data analytics/machine learning, search data structures, and biomedical informatics. His work has been supported by grants from various federal agencies. He received the Department of Energy CAREER Award in 2002.
Gediminas Adomavicius (“Understanding User-Generated Content and Customer Engagement on Facebook Business Pages”) is a professor of information and decision sciences at the University of Minnesota, where he also holds the Carolyn I. Anderson Chair in Business Education Excellence. He has published in leading Information Systems and Computer Science journals and received the NSF CAREER Award for his research on recommender systems. He has served as Senior Editor for Information Systems Research and MIS Quarterly, and is a Distinguished Fellow of the INFORMS Information Systems Society.
Animesh Animesh (“Software Patents and Firm Value: A Real Options Perspective on the Role of Innovation Orientation and Environmental Uncertainty”) is an associate professor in the information systems area at the Desautels Faculty of Management, McGill University. He has a PhD from the University of Maryland, a master’s in information systems management from Carnegie Mellon University, and a bachelor’s degree in business studies from Delhi University. He studies the adoption, design, and impact of internet technologies, digital platforms, and business models.
France Bélanger (“Why Would I Use Location-Protective Settings on My Smartphone? Motivating Protective Behaviors and the Existence of the Privacy Knowledge–Belief Gap”) is Pamplin Professor and Byrd Senior Faculty Fellow at Virginia Tech. She researches digital interactions between individuals, businesses, and governments, and information security and privacy. Her work is published in leading journals, including Information Systems Research, MIS Quarterly, and Journal of the Association for Information Systems. She received the 2008 IEEE Education Society Research award, 2008 Hoeber Research Excellence Award, and 2013 INFORMS Design Science Award.
Peiyu Chen (“Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment”) is a professor of information systems in the Department of Information Systems at the W. P. Carey School of Business of Arizona State University. She received her PhD from the Wharton School at the University of Pennsylvania. Her research interests are in data analytics and IT-enabled strategies. Her work has been published in leading journals such as Management Science,Information Systems Research,MIS Quarterly, and Operations Research.
Sunghun Chung (“Software Patents and Firm Value: A Real Options Perspective on the Role of Innovation Orientation and Environmental Uncertainty”) is an assistant professor of information systems in the Leavey School of Business at Santa Clara University. He worked for the University of Queensland Business School as a junior faculty and was a postdoctoral researcher in the Desautels Faculty of Management at McGill University. His research interests include FinTech analytics, the business value of information technology innovation, and business analytical issues of social media.
Robert E. Crossler (“Why Would I Use Location-Protective Settings on My Smartphone? Motivating Protective Behaviors and the Existence of the Privacy Knowledge–Belief Gap”) is an associate professor in the Carson College of Business at Washington State University. His research focuses on the factors that affect the security and privacy decisions individuals make. He has published in leading MIS journals, including MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, and Journal of Strategic Information Systems.
Xianjun Geng (“Does It Pay to Shroud In-App Purchase Prices?”) is a full professor of management science at the A.B. Freeman School of Business, Tulane University. He received his bachelor of engineering, bachelor of economics, and master of engineering degrees from Tsinghua University, Beijing, China, and his PhD in information systems from the University of Texas at Austin. His research interests include pricing, information security, business analytics, supply-chain management, and behavioral economics.
Simona Ileana Giura (“Knowledge Transfers in Alliances: Exploring the Facilitating Role of Information Technology”) is an assistant professor of management at the State University of New York at Oneonta. Her research interests include knowledge transfers, alliances, social networks, and competitive actions. She received a PhD in management from Rensselaer Polytechnic Institute and an MBA from Southern New Hampshire University.
Joseph M. Golden (“Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment”) is the CEO and co-founder of Collage.com. He holds a PhD in economics from the University of Michigan. Prior to devoting himself full time to Collage.com, he worked as an economist at Google and as a software engineer at Microsoft.
Dominik Gutt (“Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions”) is a PhD candidate at Paderborn University, Germany. His main research interests are in the area of economics of information systems and in particular online reviews. His work has been accepted at Information Systems Research and Proceedings of the International Conference on Information Systems, among others.
Kunsoo Han (“Software Patents and Firm Value: A Real Options Perspective on the Role of Innovation Orientation and Environmental Uncertainty”) is an associate professor of information systems at the Desautels Faculty of Management, McGill University. He received his PhD from the University of Minnesota and his BS and MS from the Korea Advanced Institute of Science and Technology. Prior to joining the academia, he worked at a large IT consulting company in Korea. His research interests include IT outsourcing, business value and impacts of IT, and IT-enabled channels.
Shunping Han (“Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference”) is a professor in the Department of Marketing and Electronic Business, School of Business, Nanjing University. He received his PhD in business administration from Nanjing University. His research interests include service marketing and service brand management. He has published his works in journals such as Journal of Marketing Research and Management World, among others.
Philipp Herrmann (“Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions”) is a manager at the management consultancy Horn & Company in Düsseldorf. He received his doctorate from Paderborn University, Germany. His main research interests are in the area of economics of information systems and digital markets. He has published in Management Science, Information Systems Research, and Proceedings of the International Conference on Information Systems, among others.
Kartik Hosanagar (“Measuring the Value of Recommendation Links on Product Demand”) is the John C. Hower Professor of Technology and Digital Business and a professor of marketing at the Wharton School of the University of Pennsylvania. His research work focuses on the digital economy, particularly the impact of analytics and algorithms on consumers and society, internet media, internet marketing, and e-commerce. He has an MPhil in management science and a PhD in management science and information systems from Carnegie Mellon University.
Jinghua Huang (“Triadic Closure, Homophily, and Reciprocation: An Empirical Investigation of Social Ties Between Content Providers”) is a full professor in the Department of Management Science and Engineering in the School of Economics and Management, Tsinghua University. She is also the vice chair of the Department of Management Science and Engineering. She received her PhD in Management from Tsinghua University in 2004. Her research interests lie in information systems and electronic business.
Ni Huang (“Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment”) is an assistant professor of information systems in the Department of Information Systems at the W. P. Carey School of Business of Arizona State University. Her research uses econometrics and field experimentation to explore the behavioral and economic aspects of information technology. Her work has been published in Management Science, MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, and Journal of Consumer Psychology.
Yan Huang (““Level Up”: Leveraging Skill and Engagement to Maximize Player Game-Play in Online Video Games”) is an assistant professor of business technologies at Tepper School of Business, Carnegie Mellon University. In her research, she uses quantitative methods to examine the economic and social impacts of technologies (especially AI and crowd-based technologies) and the mechanisms behind them and recommends more productive use of technologies and/or more effective design of technology-enabled platforms and applications. She obtained her PhD from Carnegie Mellon University.
Yunhui Huang (“Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference”) is an associate professor in the Department of Marketing and Electronic Business, School of Business, Nanjing University. She received her PhD in psychology from Peking University. Her research interests include online retailing, consumer inference, and marketing communications. She has published her works in journals such as Journal of Consumer Research, Journal of Retailing, Journal of Consumer Psychology, and Personality and Social Psychology Bulletin.
Stefanus Jasin (““Level Up”: Leveraging Skill and Engagement to Maximize Player Game-Play in Online Video Games”) is an associate professor of technology and operations at the Ross School of Business, University of Michigan, Ann Arbor. His main research interest is in developing effective and efficient approximate algorithms for tackling complex and large-scale business analytic problems. He has done works on a variety of topics including dynamic pricing and revenue management, on-demand market analytics, retail logistics, and web analytics.
Zhenhui (Jack) Jiang (“Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews”) is professor of information systems and analytics at National University of Singapore. He also holds a professorship appointment at the University of Hong Kong. His research interests include social media, visual analytics, e-commerce, information privacy, and human-computer interaction. His work has been published in top information systems journals and top computer science conferences. He currently serves as senior editor for the Journal of the Association for Information Systems and associate editor for Information Systems Research, and has served on the editorial board of MIS Quarterly and IEEE TEM.
Dawoon Jung (“Innovation and Policy Support for Two-Sided Market Platforms: Can Government Policy Makers and Executives Optimize Both Societal Value and Profits?”) is an assistant professor at the Dongwu Business School at the Soochow University. She earned her PhD in operations management from Korea University. Her current research interests are in the areas of innovation, knowledge management, and the interface between operations management and information systems disciplines, with particular attention on the economic impact of interactive consumer products and services.
Mark Keil (“Seeing the Trees or the Forest? The Effect of IT Project Managers’ Mental Construal on IT Project Risk Management Activities”) is a Distinguished University Professor at Georgia State University, where he is the John B. Zellars Professor of Computer Information Systems in the J. Mack Robinson College of Business. His research focuses on decision making in IT projects. He is a Fellow of the Association for Information Systems and a past Division Chair for the Academy of Management. He holds degrees from Princeton University, MIT Sloan School of Management, and Harvard Business School.
Sandeep Khurana (“When a Doctor Knows, It Shows: An Empirical Analysis of Doctors’ Responses in a Q&A Forum of an Online Healthcare Portal”) is a research scholar with the Centre for Learning and Management Practice at the Indian School of Business (ISB), Hyderabad. A postgraduate in management from ISB, Hyderabad, he completed the research for the current paper while attending the fellow program in management in information systems at ISB, Hyderabad. His research interests are healthcare analytics, social media, and digital economy.
Byung Cho Kim (“Innovation and Policy Support for Two-Sided Market Platforms: Can Government Policy Makers and Executives Optimize Both Societal Value and Profits?”) is a professor of logistics, service, and operations management at Korea University Business School. He earned his PhD in industrial administration from the Tepper School of Business, Carnegie Mellon University. His research interests are technology management, technology commercialization, platform economics, and information security. His research has appeared in MIS Quarterly, Production and Operations Management, Decision Sciences, Marketing Letters, and Computational Economics.
Stephen K. Kim (“From Bricks to an Edifice: Cultivating Strong Inference in Information Systems Research”) is the Raisbeck Endowed Professor of Marketing at Iowa State University’s Ivy College of Business. He received his PhD from the University of Southern California. His current research interests include new forms of interfirm governance, interfirm control systems, and decision rights in marketing and sales. His research has appeared in Journal of Marketing, Journal of Marketing Research, Information Systems Research, Journal of Management Information Systems, and other journals.
Anuj Kumar (“Measuring the Value of Recommendation Links on Product Demand”) is the Matherly Professor and associate professor of information systems at the Warrington College of Business, University of Florida. His research focuses on the impact of new technology on individual consumer behavior and its collective effect on the society. He received a PhD in information systems management from Carnegie Mellon University.
Subodha Kumar (“When a Doctor Knows, It Shows: An Empirical Analysis of Doctors’ Responses in a Q&A Forum of an Online Healthcare Portal”) is the Paul Anderson Distinguished Chair Professor of Supply Chain, Marketing, Information Systems, and Statistical Science at Fox School of Business, Temple University. He is director of the Center for Data Analytics and PhD concentration advisor of operations and supply chain management. He is the deputy editor and a department editor of Production and Operations Management and the deputy editor-in-chief of Management and Business Review. He has held several other editorial positions in leading journals.
Jong Seok Lee (“Seeing the Trees or the Forest? The Effect of IT Project Managers’ Mental Construal on IT Project Risk Management Activities”) is an assistant professor in accounting and information management at the University of Tennessee. His research is focused on advancing the field of IT project management and includes work on escalation of commitment and risk management. His research has been published in Information Systems Research and Journal of Management Information Systems. He has a PhD in computer information systems from Georgia State University and an MS in MIS from University of Arizona.
Beibei Li (“Personalized Mobile Targeting with User Engagement Stages: Combining a Structural Hidden Markov Model and Field Experiment”) is the Anna Loomis McCandless Chair and assistant professor of information systems and management at Carnegie Mellon University’s Heinz College. She received her PhD in information systems with distinction from the Leonard N. Stern School of Business at New York University. She has extensive experience leveraging both observational data analytics and experimental analysis, with a strong focus on modeling customer behavior across online, offline, and mobile channels for decision support.
Jingjing Li (“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings”) is an assistant professor of information technology in the McIntire School of Commerce at the University of Virginia. She received her PhD from the University of Colorado at Boulder. Her research interests relate to machine learning and big data analytics, with applications in e-commerce, healthcare, and user-generated content. Her work has received multiple best paper awards and has been funded by the National Science Foundation, Amazon Web Services, and Microsoft Research.
Xiuping Li (“Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews”) is an associate professor of marketing at the National University of Singapore. She received her PhD from the Rotman School of Management at the University of Toronto, Ontario, Canada. Her research focuses on consumer judgment and decision making, and she is especially interested in how sensory experience influences consumer behavior. Her work has been published in the Journal of Consumer Research, Psychological Science, Journal of Consumer Psychology, Journal of Business Research, and Marketing Letters.
Kai H. Lim (“Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference”) is the Yeung Kin Man Chair Professor of Information Technology Innovation and Management and Director of Research and PhD Program, City University of Hong Kong. He has served as senior editor of MIS Quarterly (2011–2016; two terms) and on the editorial boards of Information Systems Research, MIS Quarterly, and Journal of the Association of Information Systems. He has won numerous teaching and research awards, and is one of the top-ranking teachers teaching in the CityU’s EMBA program. He is also an honorary professor of Fudan University, China, and an AIS Fellow.
Zhijie Lin (“Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference”) is an associate professor in the Department of Management Science and Engineering, School of Economics and Management, Tsinghua University. He received his PhD in information systems from National University of Singapore. His research interests focus on economics of information systems, sharing economy, electronic commerce, and social media. He has published his works in journals such as MIS Quarterly, Information Systems Research, and Journal of Management Information Systems.
Che-Wei Liu (“Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies”) is an assistant professor of information systems at the Kelley School of Business, Indiana University. He earned his PhD from the University of Maryland. His research interests include business analytics, mobile health, IT labor market, and business value of IT. His research has been accepted in premier conferences and journals such as International Conference on Information Systems (ICIS), Information Systems Research (ISR), and Journal of Economic Behavior & Organization (JEBO).
Xianghua Lu (“Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews”) is a professor of management information systems at the School of Management, Fudan University, China. She received her PhD degree from Fudan University, China in 2004. Her research interests include internet marketing, virtual community, E-commerce, and IT management. Her research work has been published in academic journals such as the Journal of Marketing, Marketing Science, Information System Research, Journal of Management Information Systems, and Information and Management.
Xueming Luo (“Personalized Mobile Targeting with User Engagement Stages: Combining a Structural Hidden Markov Model and Field Experiment”) is the Charles Gilliland Chair Distinguished Professor of Marketing, Strategy, and MIS and the founder/director of the Global Center for Big Data in Mobile Analytics in the Fox School of Business at Temple University. He is a thought leader in mobile targeting and consumer analytics, smart-device digital marketing, and the marketing–finance interface.
Nicholas H. Lurie (“Using Technology to Persuade: Visual Representation Technologies and Consensus Seeking in Virtual Teams”) is an associate professor of marketing and Voya Financial Professor at the University of Connecticut. He has published in Journal of Consumer Research, Journal of Marketing Research, Marketing Science, Journal of Marketing, and Organizational Behavior and Human Decision Processes. He received his PhD from the Haas School at the University of California at Berkeley, his MBA from the Kellogg School at Northwestern University, and his AB from Vassar College.
Puneet Manchanda (““Level Up”: Leveraging Skill and Engagement to Maximize Player Game-Play in Online Video Games”) is the Isadore and Leon Winkelman Professor and Professor of Marketing at the Ross School of Business, University of Michigan, Ann Arbor. His main research interest is in building empirical models to solve strategic business and marketing problems. His most recent work investigates problems in the technology, gaming, media and pharmaceutical industries. He does this using a wide variety of statistical, economic, econometric, and machine learning methods.
Poonacha K. Medappa (“Does Superposition Influence the Success of FLOSS Projects? An Examination of Open-Source Software Development by Organizations and Individuals”) is a doctoral student in the information systems and operations management department of HEC Paris. His research interests lie in the areas of open-source software development and online communities. He is particularly interested in understanding and replicating the unique value creation mechanisms that operate in open-source software communities across both IT and non-IT organizations.
Sunil Mithas (“Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies”) is World Class Scholar and Professor at the Muma College of Business, and the Ralph J. Tyser Professor of Information Systems at the Robert H. Smith School of Business at the University of Maryland (on leave). Identified as an MSI Young Scholar by the Marketing Science Institute, he has worked on research or consulting assignments with organizations such as A.T. Kearney, Ernst & Young, Johnson & Johnson, and the Tata Group.
Barrie R. Nault (“Balancing Openness and Prioritization in a Two-Tier Internet”) is Distinguished Research Professor at the University of Calgary. His research interests include IT productivity and how IT impacts organization design, supply chain relationships, e-commerce, and public policy. He has published research articles in Information Systems Research, MIS Quarterly, Management Science, Production and Operations Management, and Organization Science, among others. He is a Distinguished Fellow of the INFORMS Information Systems Society.
Myungsub Park (“Innovation and Policy Support for Two-Sided Market Platforms: Can Government Policy Makers and Executives Optimize Both Societal Value and Profits?”) is a professor of logistics, service, and operations management at Korea University Business School. He earned his PhD in business administration from Texas A&M University. His current research focuses on operations strategy, especially the relationships in a supply chain network system.
Chih-Hung Peng (“Using Technology to Persuade: Visual Representation Technologies and Consensus Seeking in Virtual Teams”) is an assistant professor of information systems at the City University of Hong Kong. His research interests focus on team decision making, social media, e-commerce, and organizational innovation. He received his PhD from Georgia Tech’s Scheller College of Business.
Alain Pinsonneault (“Software Patents and Firm Value: A Real Options Perspective on the Role of Innovation Orientation and Environmental Uncertainty”), Fellow of the Royal Society of Canada and of the Association for Information Systems, is a James McGill Professor and the Imasco Chair of information systems in the Desautels Faculty of Management at McGill University. His current research interests include the organizational and individual impacts of information technology, user adaptation, social networks, business models in the digital economy, e-health, and the business value of information technology.
Liangfei Qiu (“When a Doctor Knows, It Shows: An Empirical Analysis of Doctors’ Responses in a Q&A Forum of an Online Healthcare Portal”) is an assistant professor and Hough Faculty Fellow in the Department of Information Systems and Operations Management at the Warrington College of Business, University of Florida. He received his PhD from the University of Texas at Austin. His current research focuses on economics of information systems, prediction markets, social media, and telecommunications policy. His research has been published in journals such as Information Systems Research, MIS Quarterly, and Production and Operations Management.
Mohammad S. Rahman (“Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions”) is an associate professor at the Krannert School of Management, Purdue University. He has published in major journals including Management Science (MS) and Information Systems Research (ISRE). He currently serves as an associate editor (AE) for MS and ISRE. In 2018, he received the INFORMS ISS Sandra A. Slaughter Early Career Award and the AE of the Year Award for ISRE. He was named one of the World’s Top 40 Business School Professors Under 40 by Poets&Quants in 2017.
T. Ravichandran (“Knowledge Transfers in Alliances: Exploring the Facilitating Role of Information Technology”) is the associate dean for research and the Irene and Robert Bozzone ’55 Distinguished Professor in the Lally School of Management, Rensselaer Polytechnic Institute, and the director of the Center for Supply Networks and Analytics. His research published in leading academic journals in information systems, technology management and strategic management have won best paper awards. He consults for large companies and startups on digital strategy, innovation, and supply chain management. He is a frequent speaker in many industry and academic forums around the world.
Yuqing Ren (“Understanding User-Generated Content and Customer Engagement on Facebook Business Pages”) is an associate professor and the Mary and Jim Lawrence Fellow at the Carlson School of Management, University of Minnesota. She holds a PhD from Carnegie Mellon University. Her research interests are social media, online community, distributed collaboration, and computational modeling of social and organizational systems. She has served as senior and diffusion editor for Organization Science and associate editor for Management Science.
Eliezer Shalev (“Seeing the Trees or the Forest? The Effect of IT Project Managers’ Mental Construal on IT Project Risk Management Activities”) is an organizational consultant, specializing in operational excellence and organizational decision making. He is the head of business consulting at TrendsSpotting.com. He has a BA in Middle East history and psychology, an MSc in organizational behavior, and a PhD in organizational behavior and technology management from Tel Aviv University. His PhD dissertation focused on integrating cognitive psychology with project risk management in the context of IT projects.
Jeffrey D. Shulman (“Does It Pay to Shroud In-App Purchase Prices?”) is the Marion B. Ingersoll Professor of Marketing at University of Washington’s Foster School of Business. His research focuses on pricing, product returns, and decisions under uncertainty. He met the love of his life, Stephanie, mother of their two precious daughters, Audrey and Olivia, while earning his PhD at the Kellogg School of Management. He is a senior editor at Production and Operations Management and an associate editor at Decision Sciences and serves on the Marketing Science editorial board.
Sandra A. Slaughter (“Using Technology to Persuade: Visual Representation Technologies and Consensus Seeking in Virtual Teams”) (deceased) was a professor of information technology management and held the Alton M. Costley Chair at Georgia Tech’s Scheller College of Business. She published more than 100 articles in leading research journals, conference proceedings, and edited books. She served as a senior editor for Information Systems Research and Production and Operations Management and as co-editor for the information systems department of Management Science. She received her PhD from the University of Minnesota.
Tingting Song (“Triadic Closure, Homophily, and Reciprocation: An Empirical Investigation of Social Ties Between Content Providers”) is an assistant professor in the Department of Management Information System in Antai College of Economics and Management, Shanghai Jiao Tong University. She received her PhD in management science and engineering from Tsinghua University in 2017. Her research interests lie in social networks, social media, user-generated content, and economics of information systems.
Shirish C. Srivastava (“Does Superposition Influence the Success of FLOSS Projects? An Examination of Open-Source Software Development by Organizations and Individuals”) is Professor and GS1 France Chair in Digital Content for Omni Channel at HEC Paris. Prior to joining HEC, he has lectured at the School of Business, National University of Singapore, and he holds a PhD from the same university. He has also completed his habilitation à diriger des recherches (HDR) from Université de Lorraine, France. His research interests include e-government, information systems projects—offshore and open-source, emerging technologies, and technology-enabled innovation.
Detmar W. Straub (“Innovation and Policy Support for Two-Sided Market Platforms: Can Government Policy Makers and Executives Optimize Both Societal Value and Profits?”) is a professor and the IBIT Research Fellow at Temple University’s Fox School. He is a Regents Professor Emeritus of the University System of Georgia, formerly holding an endowed professorship in the Robinson College of Business at Georgia State University. He has published more than 200 papers in journals such as Information Systems Research, Journal of Management Information Systems, MIS Quarterly, Management Science, Journal of AIS, Decision Sciences, and Organization Science.
Tianshu Sun (“Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment”) is an assistant professor of data sciences and operations at the Marshall School of Business, University of Southern California. His research focuses on how digital and data-driven interventions can influence information sharing among individuals as well as integrate offline and offline world. He has worked closely with top firms including Facebook and Alibaba, has given more than 50 talks at top universities and conferences, and has published in Management Science,Information Systems Research, and Journal of Health Economics.
Qian Tang (“Triadic Closure, Homophily, and Reciprocation: An Empirical Investigation of Social Ties Between Content Providers”) is an assistant professor at the School of Information Systems, Singapore Management University. She received her PhD in management information systems from the University of Texas at Austin in 2013. Her research interests include social media and social networks, online word of mouth, economics of information systems, and information security.
Amrit Tiwana (“From Bricks to an Edifice: Cultivating Strong Inference in Information Systems Research”) is the P. George Benson Professor of MIS at the University of Georgia’s Terry College of Business. He received his PhD from Georgia State University.
Xiaoyi Wang (“Personalized Mobile Targeting with User Engagement Stages: Combining a Structural Hidden Markov Model and Field Experiment”) is an associate professor of marketing and deputy head of the Marketing Department of the School of Management at Zhejiang University. His research focuses on mobile customer behavior and consumer neuroscience.
Jonathan Whitaker (“Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies”) is an associate professor in the Robins School of Business at the University of Richmond. He earned a PhD from the University of Michigan and an MBA from the University of Chicago. Prior to his academic career, he worked for 10 years in consulting and professional services with A.T. Kearney and Price Waterhouse. His academic research on globalization has been published in leading academic journals and profiled in the Wall Street Journal and MIT Sloan Management Review.
Mochen Yang (“Understanding User-Generated Content and Customer Engagement on Facebook Business Pages”) is an assistant professor in the Department of Operation and Decision Technologies at Indiana University’s Kelley School of Business. He received a PhD from the Carlson School of Management at University of Minnesota and a bachelor’s degree from the School of Economics and Management at Tsinghua University. His research investigates theoretical and methodological issues of online user-generated content.
Cheng Yi (“Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews”) is an associate professor of information systems at the School of Economics and Management, Tsinghua University. She received her PhD from National University of Singapore. Her current research interests include electronic commerce, consumer behavior, and human computer interaction. Her work has appeared in premier information systems journals such as Information Systems Research and Journal of Management Information Systems, as well as top IS and HCI conferences, such as ICIS and CHI.
Yingjie Zhang (“Personalized Mobile Targeting with User Engagement Stages: Combining a Structural Hidden Markov Model and Field Experiment”) is an assistant professor of information systems at the Naveen Jindal School of Management at the University of Texas at Dallas. She received her PhD in information systems and management from Carnegie Mellon University’s Heinz College. Her research interests are in analyzing smart city and big data, user-generated content, the sharing economy, and social media using multiple empirical methodologies, including econometrics, structural models, and machine-learning techniques.
Wanhong Zheng (“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings”) is currently a clinical associate professor at West Virginia University’s School of Medicine. He works as the director of the Dual Diagnosis Unit at Chestnut Ridge Center and the director of the West Virginia University Addiction Medicine Fellowship program. He is board certified in general psychiatry by the American Board of Psychiatry and Neurology and in addiction medicine and in clinical informatics by the American Board of Preventive Medicine.
Steffen Zimmermann (“Balancing Openness and Prioritization in a Two-Tier Internet”) is full professor at the Department of Information Systems, Production and Logistics Management at the University of Innsbruck, Austria. He received his doctoral degree from the University of Augsburg, Germany. His main research interests include economics of IS, online consumer reviews, platform and blockchain business. He published several articles in international research journals, such as Decision Support Systems, Information Systems Research, and Journal of the AIS.

