Appreciation to Referees, 2016

    Published Online:https://doi.org/10.1287/serv.2016.0165

    Paul Maglio, Editor-in-Chief of Service Science, thanks the referees who generously provide expert counsel and guidance on a voluntary basis. Without them, the journal could not function. The following list acknowledges those who acted as referees for papers considered in 2016.

    AKAKA, MELISSA, University of Denver

    ALTER, STEVEN, University of San Francisco

    ANDERSON, CHRIS, Cornell University

    ANDREASSON, TOR, Norwegian School of Economics

    ASAMOAH, DANIEL, Wright State University

    BADINELLI, RALPH, Virginia Polytechnic Institute

    BARILE, SERGIO, Sapienza University of Rome

    BARRETT, MICHAEL, University of Cambridge

    BARTOLACCI, MICHAEL, Pennsylvania State University

    BASOLE, RAHUL, Georgia Institute of Technology

    BASSANO, CLARA, University of Naples

    BAUER, CHRISTINE, University of Cologne

    BEHZAD, BANAFSHEH, California State University, Long Beach

    BERG, DANIEL, University of Miami

    BERGHAUS, BENJAMIN, University of St. Gallen

    BLOMKVIST, JOHAN, Linköping University

    BÖHMANN, TILO, University of Hamburg

    BRAUNSTEIN, MARK, Georgia Institute of Technology

    BREIDBACH, CHRISTOPH, University of Auckland

    BRIDGES, EILEEN, Kent State University

    BRUNI, ROBERTO, University of Cassino and Southern Lazio

    CALLAGHER, LISA, University of Auckland

    CAO, YONG, University of Alaska, Anchorage

    CÁRDENAS BARRÓN, Leopoldo Eduardo, Monterrey Institute of Technology and Higher Education

    CARRUBBO, LUCA, University of Salerno

    CHANDLER, JENNIFER, California State University, Fullerton

    CHEN, JENNY, Dalhousie University

    CHOI, TSAN-MING, Hong Kong Polytechnic University

    CLATWORTHY, SIMON, Oslo School of Architecture and Design

    DASU, AMIT, Qatar University

    DASU, SRIRAM, University of Southern California

    DAVIS, JOSEPH, University of Sydney

    DAVIS, MARK, Bentley University

    DE GRANDBOIS, YVONNE, Montreux Business University

    DEBO, LAURENS, Dartmouth College

    DEMIRKAN, HALUK, University of Washington, Tacoma

    DING, DAVID, University of Houston

    DIXON, MICHAEL, Western University

    DONOVAN, D. TODD, Colorado State University

    DRAGOICEA, MONICA, Politehnica University of Bucharest

    EHRET, MICHAEL, Nottingham Trent University

    FATMA, MOBIN, Indian Institute of Technology, Roorkee

    FOGLIENI, FRANCESCA, Polytechnic University of Milan

    FONTANESI, JOHN, University of California, San Diego

    FRAGNIERE, EMMANUEL, HEG Switzerland

    FREUND, LOUIS, San Jose State University

    FUJIKAWA, YOSHINORI, Hitotsubashi ICS

    GAIARDELLI, PAOLO, University of Bergamo

    GALLOUJ, FAIZ, University of Lille

    GAVIRNENI, SRINAGESH, Cornell University

    GHOSE, ADITYA, University of Wollongong

    GOLDSMAN, DAVID, Georgia Institute of Technology

    GOUL, MICHAEL, Arizona State University

    GOYAL, PRAVEEN, Birla Institute of Technology and Science

    GRASMAN, SCOTT, Rochester Institute of Technology

    HARRINGTON, DENIS, Waterford Institute of Technology

    HEASLIP, KEVIN, Virginia Polytechnic Institute and State University

    HEIM, GREGORY, Texas A&M University

    HEITZ, CHRISTOPH, Zurich University of Applied Sciences

    HELLKULA, ANU, Hanken School of Economics

    HOLMLID, STEFAN, Linköping University

    HU, YE, University of Houston

    HUANG, XIAO, Concordia University

    HUI, MICHAEL, Chinese University of Hong Kong

    HYSA, XHIMI, Epoka University

    IONITĂ, ANCA, Politehnica University of Bucharest

    IRABIEN, ANGEL, University of Cantabria

    KAMMERDINER, ALLA, New Mexico State University

    KAMOSHIDA, AKIRA, Yokohama City University

    KANNAN, P. K., University of Maryland

    KARNIOUCHINA, EKATERINA, Mills College

    KHAN, IMRAN, Indian Institute of Technology Roorkee

    KIM, KWANG-JAE, Pohang University of Science and Technology

    KIM, SEONGMOON, Yonsei University

    KLEINALTENKAMP, MICHAEL, Free University of Berlin

    KRISTENSSON, PER, Karlstad Business School

    KRYVINSKA, NATALIA, University of Vienna

    KUMAR, DIVESH, Fore School of Management

    KUZU, KAAN, University of Wisconsin, Milwaukee

    KWAN, STEPHEN, San Jose State University

    KWORTNIK, ROBERT, Cornell University

    LEE, CHANG-SHING, National University of Tainan

    LEE, YOUNG, IBM

    LEIMEISTER, JAN, University of Kassel

    LESSARD, LYSANNE, University of Ottawa

    LEUNG, YING TAT, IBM

    LI, BO, Texas A&M University

    LI, GANG, Bentley University

    LI, MENG, University of Massachusetts

    LIM, CHIEHYEON, Pohang University of Science and Technology

    LIN, FU-REN, National Tsing Hua University

    LIN, GRACE, Institute for Information Industry

    LUN, VENUS, Hong Kong Polytechnic University

    LUND, RAGNAR, KTH Royal Institute of Technology

    LUSCH, ROBERT, University of Arizona

    MAGER, BIRGIT, Cologne University of Applied Sciences

    MÄNTYMÄKI, MATTI, University of Turku

    MCALOONE, TIM, Technical University of Denmark

    MCCLEAN, SALLY, University of Ulster-Coleraine

    MEDINA-BORJA, ALEXANDRA, University of Puerto Rico

    MEHROTRA, VIJAY, University of San Francisco

    MERCADO, CECILIA, Saint Louis University

    MESSINGER, PAUL, University of Alberta

    METTERS, RICHARD, Texas A&M University

    MICHEL, STEFAN, International Institute for Management Development

    MUEGGE, STEVEN, Carleton University

    NAGURNEY, ANNA, University of Massachusetts

    NG, IRENE, Warwick University

    NIE, XIAOFENG, Nanyang Technological University

    NUUTINEN, MARIA, VTT Technical Research Centre of Finland

    OJASALO, JUKKA, Laurea University of Applied Sciences

    OLIVA, ROGELIO, Texas A&M University

    OSORNO, ROBERTO, Western Institute of Technology and Higher Education

    PANDEY, NEERAJ, National Institute of Industrial Engineering

    PATRICIO, LIA, University of Porto

    PATTERSON, RAY, University of Alberta

    PEKKARINEN, SAARA, University of Oulu

    PENG, XIAOSONG, University of Houston

    POELS, GEERT, Ghent University

    POLESE, FRANCESCO, University of Salerno

    PONSIGNON, FRED, KEDGE Business School

    QUERO GERVILLA, María José, University of Málaga

    RAJALA, RISTO, Aalto University

    RANGAN, V. KASTURI, Harvard University

    ROBBINS, THOMAS, East Carolina University

    ROELS, GUILLAUME, University of California, Los Angeles

    ROUSE, WILLIAM, Stevens Institute of Technology

    RUSSO-SPENA, TIZIANA, University of Naples

    SALO, JARI, University of Oulu

    SAMPSON, SCOTT, Brigham Young University

    SARKAR, BISWAJIT, Hangyang University

    SAVIANO, MARIALUISA, University of Salerno

    SAWATANI, YURIKO, Waseda University

    SCOTT, NOEL, Griffith University

    SEISTO, ANU, VTT Technical Research Centre of Finland

    SHELL, MICHELLE, Harvard University

    SHOU, BIYING, City University of Hong Kong

    SMEDLUND, ANSSI, Aalto University

    SONG, ZIQI, Utah State University

    SOPER, DANIEL, California State University, Fullerton

    SPILLNER, JOSEF, Technical University of Dresden

    SPOHRER, JAMES, IBM

    STORBACKA, KAJ, University of Auckland

    STROULIA, ELENI, University of Alberta

    TANI, MARIO, University of Naples

    TENG, CHING-I, Chang Gung University

    TERUI, NOBUHIKO, Tohoku University

    THOMPSON, GARY, Cornell University

    TRIANTIS, KOSTAS, Virginia Polytechnic Institute and State University

    TROISI, ORLANDO, University of Salerno

    TUCKER, ANITA, Boston University

    TUUNANEN, TUURE, University of Oulu

    ULKUNIEMI, PAULIINA, University of Oulu

    URATNIK, MIHA, University of Ljubljana

    VALKOKARI, KATRI, VTT Technical Research Centre of Finland

    VENKATASUBRAMANIAN, NALINI, University of California, Irvine

    VERMA, ROHIT, Cornell University

    VICTORINO, LIANA, University of Victoria

    VINODH, S., National Institute of Technology, Tiruchirappalli

    WEINHARDT, CHRISTOPH, Karlsruhe Institute of Technology

    WIRTZ, JOCHEN, National University of Singapore

    WOLFSON, ADI, Sami Shamoon College of Engineering

    XIE, XIAOQING, Shanghai University of Finance and Economics

    YANO, CANDACE, University of California, Berkeley

    YAYLA-KULLU, H. MUGE, Rensselaer Polytechnic Institute

    YUE, XIAOHANG, University of Wisconsin, Milwaukee

    ZHANG, JIE, University of Vermont

    ZHANG, YING, University at Buffalo, The State University of New York

    ZHI-QIANG, LIU, City University of Hong Kong