Frontiers in Service Science: Fintech Operations—An Overview of Recent Developments and Future Research Directions

• Baile Lu

  Baile Lu

  [email protected]

  https://orcid.org/0000-0003-3074-8418

  School of Management, Zhejiang University, 310058 Hangzhou, China

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• Shuai Hao

  Shuai Hao

  [email protected]

  https://orcid.org/0000-0003-3818-1604

  Gies College of Business, University of Illinois at Urbana–Champaign, Urbana, Illinois 61820

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• Michael Pinedo

  Michael Pinedo

  [email protected]

  https://orcid.org/0000-0001-7814-0642

  Stern School of Business, New York University, New York, New York 10012

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• Yuqian Xu

  Yuqian Xu

  [email protected]

  https://orcid.org/0000-0003-3085-005X

  Gies College of Business, University of Illinois at Urbana–Champaign, Urbana, Illinois 61820

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