Unveiling Human Bias in Sequential Decision Making: A Causal Inference Approach for Stochastic Service Systems
Published Online:19 May 2026https://doi.org/10.1287/stsy.2023.0034
Volume 16, Issue 2
June 2026
Pages 109-209
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- Received:July 15, 2023
- Accepted:April 10, 2026
- Published Online:May 19, 2026
Copyright © 2026 The Author(s)
Cite as
Amy L. Cochran, Juan C. David, Gabriel Zayas-Cabán (2026) Unveiling Human Bias in Sequential Decision Making: A Causal Inference Approach for Stochastic Service Systems. Stochastic Systems 16(2):186-209.
https://doi.org/10.1287/stsy.2023.0034
Keywords
The authors gratefully acknowledge the members of the Emergency Department Health Innovation Program Collaborative Working Group at the University of Wisconsin–Madison for help with this study, especially with data collection and management.
