Research Articles

Open Access
Martin Boundary of a Degenerate Reflected Brownian Motion in a Wedge

Pages:109–139

Published Online:March 31, 2026

https://doi.org/10.1287/stsy.2024.0090

Open Access
Learning Payoffs While Routing in Skill-Based Queues

Pages:140–164

Published Online:May 5, 2026

https://doi.org/10.1287/stsy.2024.0095

Open Access
The Production of Service: A Workload View of Complementarity and Substitution

Pages:165–185

Published Online:June 5, 2026

https://doi.org/10.1287/stsy.2025.0111

Open Access
Unveiling Human Bias in Sequential Decision Making: A Causal Inference Approach for Stochastic Service Systems

Pages:186–209

Published Online:May 19, 2026

https://doi.org/10.1287/stsy.2023.0034

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