After-Sales Services During an Asset’s Lifetime: Collaborative Planning of System Upgrades

Published Online:https://doi.org/10.1287/serv.2023.0318

References

  • Arts J, Basten R, van Houtum GJ (2019) Maintenance service logistics. Zijm H, Klumpp M, Regattieri A, Heragu S, eds. Operations, Logistics and Supply Chain Management (Springer International Publishing, Cham, Switzerland), 493–517.CrossrefGoogle Scholar
  • Asadi M, Hashemi M, Balakrishnan N (2023) An overview of some classical models and discussion of the signature-based models of preventive maintenance. Appl. Stochastic Models Bus. Indust. 39(1):4–53.Google Scholar
  • Barlow R, Hunter L (1960) Optimum preventive maintenance policies. Oper. Res. 8(1):90–100.LinkGoogle Scholar
  • Barlow R, Proschan F (1965) Mathematical Theory of Reliability (John Wiley & Sons, New York).Google Scholar
  • Behfard S, van der Heijden MC, Al Hanbali A, Zijm WH (2015) Last time buy and repair decisions for spare parts. Eur. J. Oper. Res. 244(2):498–510.CrossrefGoogle Scholar
  • Boland PJ (1982) Periodic replacement when minimal repair costs vary with time. Naval Res. Logist. Quart. 29(4):541–546.CrossrefGoogle Scholar
  • Boland PJ, Proschan F (1982) Periodic replacement with increasing minimal repair costs at failure. Oper. Res. 30(6):1183–1189.LinkGoogle Scholar
  • Chien YH (2010) The effect of a pro-rata rebate warranty on the age replacement policy with salvage value consideration. IEEE Trans. Reliability 59(2):383–392.CrossrefGoogle Scholar
  • Dagpunar J, Jack N (1994) Preventative maintenance strategy for equipment under warranty. Microelectronics Reliability 34(6):1089–1093.CrossrefGoogle Scholar
  • de Jonge B, Scarf PA (2020) A review on maintenance optimization. Eur. J. Oper. Res. 285(3):805–824.CrossrefGoogle Scholar
  • Gertsbakh I (2000) Reliability Theory: With Applications to Preventive Maintenance (Springer Science & Business Media, Berlin).Google Scholar
  • Hopp WJ, Nair SK (1994) Markovian deterioration and technological change. IIE Trans. 26(6):74–82.CrossrefGoogle Scholar
  • International Electrotechnical Commission (2019) Obsolescence management - application guide. IEC 62402. International Electrotechnical Commission, Geneva.Google Scholar
  • Li C, Tomlin B (2022) After-sales service contracting: Condition monitoring and data ownership. Manufacturing Service Oper. Management 24(3):1494–1510.LinkGoogle Scholar
  • Mercier S (2008) Optimal replacement policy for obsolete components with general failure rates. Appl. Stochastic Models Bus. Indust. 24(3):221–235.CrossrefGoogle Scholar
  • Nair SK (1995) Modeling strategic investment decisions under sequential technological change. Management Sci. 41(2):282–297.LinkGoogle Scholar
  • Nair SK, Hopp WJ (1992) A model for equipment replacement due to technological obsolescence. Eur. J. Oper. Res. 63(2):207–221.CrossrefGoogle Scholar
  • Nguyen TK, Yeung TG, Castanier B (2013) Optimal maintenance and replacement decisions under technological change with consideration of spare parts inventories. Internat. J. Production Econom. 143(2):472–477.CrossrefGoogle Scholar
  • Öner KB, Kiesmüller GP, van Houtum GJ (2015) On the upgrading policy after the redesign of a component for reliability improvement. Eur. J. Oper. Res. 244(3):867–880.CrossrefGoogle Scholar
  • Pierskalla WP, Voelker J (1976) A survey of maintenance models: The control and surveillance of deteriorating systems. Naval Res. Logist. Quart. 23:353–388.CrossrefGoogle Scholar
  • Rajagopalan S, Singh MR, Morton TE (1998) Capacity expansion and replacement in growing markets with uncertain technological breakthroughs. Management Sci. 44(1):12–30.LinkGoogle Scholar
  • Sanoubar S, Maillart LM, Prokopyev OA (2021) Age-replacement policies under age-dependent replacement costs. IISE Trans. 53(4):425–436.CrossrefGoogle Scholar
  • Schouten TN, Dekker R, Hekimoğlu M, Eruguz AS (2022) Maintenance optimization for a single wind turbine component under time-varying costs. Eur. J. Oper. Res. 300(3):979–991.CrossrefGoogle Scholar
  • Segawa Y, Ohnishi M, Ibaraki T (1992) Optimal minimal-repair and replacement problem with age dependent cost structure. Comput. Math. Appl. 24(1):91–101.CrossrefGoogle Scholar
  • Sols A, Romero JJ, Cloutier RJ (2012) Performance-based logistics and technology refreshment programs: Bridging the operational-life performance capability gap in the Spanish F-100 frigates. Systems Engrg. 15:422–432.CrossrefGoogle Scholar
  • Tilquin C, Cléroux R (1975) Periodic replacement with minimal repair at failure and general cost function. J. Statist. Comput. Simulation 4(1):63–77.CrossrefGoogle Scholar
  • Tomczykowski W (2003) A study on component obsolescence mitigation strategies and their impact on R&M. Annu. Reliability Maintainability Sympos. 2003 (IEEE, Piscataway, NJ), 332–338.Google Scholar
  • Wang H (2002) A survey of maintenance policies of deteriorating systems. Eur. J. Oper. Res. 139(3):469–489.CrossrefGoogle Scholar
  • Zhao X, Al-Khalifa KN, Magid Hamouda A, Nakagawa T (2017) Age replacement models: A summary with new perspectives and methods. Reliability Engrg. System Safety 161:95–105.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.