Show Me the Money: The Economic Impact of Membership-Based Free Shipping Programs on E-Tailers

• Zhen Fang

  Zhen Fang

  [email protected]

  https://orcid.org/0000-0002-2611-9160

  Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195;

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• Yi-Chun (Chad) Ho

  Yi-Chun (Chad) Ho

  [email protected]

  https://orcid.org/0000-0003-0383-1216

  School of Business, George Washington University, Washington, District of Columbia 20052;

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• Xue (Jane) Tan

  Xue (Jane) Tan

  [email protected]

  https://orcid.org/0000-0002-7458-6062

  Kelley School of Business, Indiana University, Bloomington, Indiana 47405

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• Yong Tan

  Yong Tan

  [email protected]

  https://orcid.org/0000-0001-8087-3423

  Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195;

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